Email from user, via sourceforge, from: sjack93@users.sourceforge.net

The IGB website says their program supports many different file formats, including gff. I have saved a genome from NCBI in several different file formats to my computer (using Ubuntu), but when I go to open the custom genome from IGB, it only recognizes the .fna file type, when I have genomes saved as .gbff and .gff in the same folder. It's like the program won't recognize these file types saved on my computer. Does anyone know why this might be happening? Thanks in advance.

and direct email from user:

Hi Ann,

I found your e-mail address on the troubleshooting page of the IGB (integrated genome browser) website and I'm hoping you can help me. The IGB user guide states that many different file formats are supported for this program (>20 file types including gff, gbff, fna and more). However, when I attempt to open genome from file, it recognizes only about half the file types it claims to be compatible with. I am running IGB on Ubuntu. Do you have any idea why this might be happening?

from: stephanie.jack@unb.ca

Reply:

Reply from Dr. Loraine:

Thank you for getting in touch.

Can you send me URLs of the GFF files you are trying to open?

We've had some issues with NCBI's GFF files in the past and I think we may have fixed those problems ... but this may need to be updated!

If we are able to fix the problem, we should be able to roll it out to you fairly quickly as an "early access" IGB release. We are setting the early access mechanism in the next few weeks, so hopefully we can get your problem addressed in a few weeks, as well.