Uploaded image for project: 'User Support'
  1. User Support
  2. HELP-50

IGB Problems - Joana Mendes

          Details

          • Type: Support
          • Status: Closed (View Workflow)
          • Priority: Major
          • Resolution: Done
          • Labels:
            None

            Description

            from: JOANA.DE BRITO LOURENCO.SEQUEIRA MENDES.596874 <jsequeiramendes@cbm.csic.es>
            to: ann.loraine@uncc.edu,
            ktsuttlemyre@gmail.com
            date: Mon, Apr 28, 2014 at 11:59 AM
            subject: IGB problems

            Hi all,

            we are really having a lot of trouble with IGB. In the past 3.5h I've been trying to load data and forcing quit on IGB because it just freezes in the process. Is this the server?
            I already have the 8.1 version.

            Besides this problem, today we have a different message at the beginning. I'm attaching the screenshot.

            Hope you can help.

            All the best,

            Joana

              Attachments

                Issue Links

                is blocked by

                Bug - A problem which impairs or prevents the functions of the product. IGBF-58 IGB gives confusing message when adding a duplicate data source or data

                • Major - Major loss of function.
                • Closed
                relates to

                Bug - A problem which impairs or prevents the functions of the product. IGBF-60 Session files are saving toolbar icons, please remove this if possible for the 8.2 release

                • Major - Major loss of function.
                • Closed

                New Feature - A new feature of the product, which has yet to be developed. IGBF-55 Loading previous sessions are not loading tracks in user defined order

                • Minor - Minor loss of function, or other problem where easy workaround is present.
                • Closed

                  Activity

                  No work has yet been logged on this issue.

                    People

                    • Assignee:
                      ann.loraine Ann Loraine
                      Reporter:
                      kyle Kyle Suttlemyre (Inactive)
                    • Votes:
                      0 Vote for this issue
                      Watchers:
                      0 Start watching this issue

                      Dates

                      • Created:
                        Updated:
                        Resolved: