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  1. IGB
  2. IGBF-130

Set up ticketing system through the JIRA service desk using Help@bioviz.org

        Details

        • Type: Improvement
        • Status: Closed (View Workflow)
        • Priority: Major
        • Resolution: Done
        • Affects Version/s: None
        • Fix Version/s: None
        • Labels:
          None

          Description

          JIRA's service desk offers the service of an automated ticketing system for users that have questions about IGB. We should definitely take advantage of this service. The email address Dr. Loraine had in mind is Help@bioviz.org, but this should be verified with her before proceeding.

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              mason Mason Meyer (Inactive) created issue -
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              mason Mason Meyer (Inactive) added a comment -

              *Note for Dr. Loraine:

              This is a reminder to reach out to TAIR and ask for advice on setting up the ticketing system in JIRA.

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              mason Mason Meyer (Inactive) added a comment - *Note for Dr. Loraine: This is a reminder to reach out to TAIR and ask for advice on setting up the ticketing system in JIRA.
              ann.loraine Ann Loraine made changes -
              Field Original Value New Value
              Epic Link IGBF-237 [ 15234 ]
              ann.loraine Ann Loraine made changes -
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              mason Mason Meyer (Inactive) made changes -
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              mason Mason Meyer (Inactive) made changes -
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              mason Mason Meyer (Inactive) made changes -
              Epic Link IGBF-237 [ 15234 ] IGBF-440 [ 15498 ]
              mason Mason Meyer (Inactive) made changes -
              Rank Ranked lower
              mason Mason Meyer (Inactive) made changes -
              Epic Link IGBF-440 [ 15498 ] IGBF-501 [ 15563 ]
              mason Mason Meyer (Inactive) made changes -
              Rank Ranked higher
              jeckstein John Eckstein (Inactive) made changes -
              Resolution Done [ 10000 ]
              Status Open [ 1 ] Closed [ 6 ]
              ann.loraine Ann Loraine made changes -
              Workflow Loraine Lab Workflow [ 14713 ] Fall 2019 Workflow Update [ 19178 ]
              ann.loraine Ann Loraine made changes -
              Workflow Fall 2019 Workflow Update [ 19178 ] Revised Fall 2019 Workflow Update [ 21292 ]

                People

                • Assignee:
                  ann.loraine Ann Loraine
                  Reporter:
                  mason Mason Meyer (Inactive)
                • Votes:
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                  Watchers:
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                  Dates

                  • Created:
                    Updated:
                    Resolved: