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  1. IGB
  2. IGBF-2037

Improve Contact Us page - /help/contact

        Details

        • Type: Improvement
        • Status: Closed (View Workflow)
        • Priority: Major
        • Resolution: Done
        • Affects Version/s: None
        • Fix Version/s: None
        • Labels:
          None
        • Story Points:
          1
        • Epic Link:
        • Sprint:
          Fall 4 : 30 Sep to 11 Oct, Fall 5 : 14 Oct to 25 Oct, Fall 6 : 28 Oct to 8 Nov

          Description

          Improve the page ([domain]/help/contact) as follows:

          • Change "Contact Us" links and page title to "Get Help"
          • Modify the "Contact Us" page layout and styling to match what is shown on the equivalent apps.cytoscape.org page: http://apps.cytoscape.org/help/contact
          • However, don't use bold face font for the text below Contact Us.
          • In place of the text under "Contact Us", use the following:

          For questions about developing IGB Apps, post to IGB App Developers Group. (link to: https://groups.google.com/forum/#!forum/igb-app-developers).

          For questions about using Integrated Genome Browser, post to the IGB Help Desk (link to: https://groups.google.com/forum/#!forum/integrated-genome-browser-help-desk).

          • Note how the Cytoscape version no longer includes the weird "hidden until you click it" feedback form. Also, it looks a bit nicer - uses horizontal rules to break up the page.

          Also, create and configure google-groups for:

          • questions about using IGB
          • questions about developing apps

          Please note: [~aloraine] will need to do the google groups setup. But someone else can do the App Store code changes.

            Attachments

              Activity

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              ann.loraine Ann Loraine created issue -
              ann.loraine Ann Loraine made changes -
              Field Original Value New Value
              Epic Link IGBF-1388 [ 17463 ]
              ann.loraine Ann Loraine made changes -
              Rank Ranked higher
              ann.loraine Ann Loraine made changes -
              Sprint Fall 4 : 30 Sep to 11 Oct [ 75 ]
              ann.loraine Ann Loraine made changes -
              Rank Ranked higher
              ann.loraine Ann Loraine made changes -
              Description Improve the page ([domain]/help/contact) as follows:

              * Change "Contact Us" links and page title to "Get Help"
              * Modify the "Contact Us" page layout and styling to match what is shown on the equivalent apps.cytoscape.org page: http://apps.cytoscape.org/help/contact

              Note how the Cytoscape version no longer includes the weird "hidden until you click it" feedback form. Also, it looks a bit nicer - uses horizontal rules to break up the page.

              		Improve the page ([domain]/help/contact) as follows:

              * Change "Contact Us" links and page title to "Get Help"
              * Modify the "Contact Us" page layout and styling to match what is shown on the equivalent apps.cytoscape.org page: http://apps.cytoscape.org/help/contact

              Note how the Cytoscape version no longer includes the weird "hidden until you click it" feedback form. Also, it looks a bit nicer - uses horizontal rules to break up the page.

              Also, create and configure google-groups for:

              * questions about using IGB
              * questions about developing apps

              ann.loraine Ann Loraine made changes -
              Description Improve the page ([domain]/help/contact) as follows:

              * Change "Contact Us" links and page title to "Get Help"
              * Modify the "Contact Us" page layout and styling to match what is shown on the equivalent apps.cytoscape.org page: http://apps.cytoscape.org/help/contact

              Note how the Cytoscape version no longer includes the weird "hidden until you click it" feedback form. Also, it looks a bit nicer - uses horizontal rules to break up the page.

              Also, create and configure google-groups for:

              * questions about using IGB
              * questions about developing apps

              		Improve the page ([domain]/help/contact) as follows:

              * Change "Contact Us" links and page title to "Get Help"
              * Modify the "Contact Us" page layout and styling to match what is shown on the equivalent apps.cytoscape.org page: http://apps.cytoscape.org/help/contact

              Note how the Cytoscape version no longer includes the weird "hidden until you click it" feedback form. Also, it looks a bit nicer - uses horizontal rules to break up the page.

              Also, create and configure google-groups for:

              * questions about using IGB
              * questions about developing apps

              Please note: [~aloraine] will need to do the google groups setup. But someone else can do the App Store code changes.

              ann.loraine Ann Loraine made changes -
              Description Improve the page ([domain]/help/contact) as follows:

              * Change "Contact Us" links and page title to "Get Help"
              * Modify the "Contact Us" page layout and styling to match what is shown on the equivalent apps.cytoscape.org page: http://apps.cytoscape.org/help/contact

              Note how the Cytoscape version no longer includes the weird "hidden until you click it" feedback form. Also, it looks a bit nicer - uses horizontal rules to break up the page.

              Also, create and configure google-groups for:

              * questions about using IGB
              * questions about developing apps

              Please note: [~aloraine] will need to do the google groups setup. But someone else can do the App Store code changes.

              		Improve the page ([domain]/help/contact) as follows:

              * Change "Contact Us" links and page title to "Get Help"
              * Modify the "Contact Us" page layout and styling to match what is shown on the equivalent apps.cytoscape.org page: http://apps.cytoscape.org/help/contact
              * However, don't use bold face font for the text below Contact Us.
              * In place of the text under "Contact Us", use the following:

              For questions about developing IGB Apps, post to IGB App Developers Group. (link to: https://groups.google.com/forum/#!forum/igb-app-developers).

              For questions about using Integrated Genome Browser, post to the IGB Help Desk (link to: https://groups.google.com/forum/#!forum/integrated-genome-browser-help-desk).

              * Note how the Cytoscape version no longer includes the weird "hidden until you click it" feedback form. Also, it looks a bit nicer - uses horizontal rules to break up the page.

              Also, create and configure google-groups for:

              * questions about using IGB
              * questions about developing apps

              Please note: [~aloraine] will need to do the google groups setup. But someone else can do the App Store code changes.

              ann.loraine Ann Loraine made changes -
              Assignee Ann Loraine [ aloraine ]
              ann.loraine Ann Loraine made changes -
              Sprint Fall 4 : 30 Sep to 11 Oct [ 75 ] Fall 4 : 30 Sep to 11 Oct, Fall 5 : 14 Oct to 25 Oct [ 75, 76 ]
              ann.loraine Ann Loraine made changes -
              Rank Ranked higher
              noor91zahara Noor Zahara (Inactive) made changes -
              Assignee Noor Zahara [ noor91zahara ]
              noor91zahara Noor Zahara (Inactive) made changes -
              Status Open [ 1 ] To-Do [ 10305 ]
              noor91zahara Noor Zahara (Inactive) made changes -
              Status To-Do [ 10305 ] In Progress [ 3 ]
              noor91zahara Noor Zahara (Inactive) made changes -
              Attachment Screen Shot 2019-10-16 at 1.42.39 PM.png [ 14448 ]
              Attachment Screen Shot 2019-10-16 at 1.44.05 PM.png [ 14449 ]
              Hide
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              noor91zahara Noor Zahara (Inactive) added a comment - - edited

              I have changed the styling of contact page. Screenshots have been attached.

              Code change - https://bitbucket.org/nzahara/appstore-local/branch/IGBF-2037#diff

              Show
              noor91zahara Noor Zahara (Inactive) added a comment - - edited I have changed the styling of contact page. Screenshots have been attached. Code change - https://bitbucket.org/nzahara/appstore-local/branch/IGBF-2037#diff
              Hide
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              ann.loraine Ann Loraine added a comment -

              Please remove the final line of text beginning with "However."

              Also, please remove the hidden form completely.

              Thank you!

              Show
              ann.loraine Ann Loraine added a comment - Please remove the final line of text beginning with "However." Also, please remove the hidden form completely. Thank you!
              noor91zahara Noor Zahara (Inactive) made changes -
              Attachment Screen Shot 2019-10-16 at 2.00.06 PM.png [ 14450 ]
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              noor91zahara Noor Zahara (Inactive) added a comment - - edited

              Hidden form has been removed

              Google groups needs to be created.

              Show
              noor91zahara Noor Zahara (Inactive) added a comment - - edited Hidden form has been removed Google groups needs to be created.
              noor91zahara Noor Zahara (Inactive) made changes -
              Status In Progress [ 3 ] Needs 1st Level Review [ 10005 ]
              noor91zahara Noor Zahara (Inactive) made changes -
              Assignee Noor Zahara [ noor91zahara ]
              ann.loraine Ann Loraine made changes -
              Workflow Fall 2019 Workflow Update [ 20794 ] Revised Fall 2019 Workflow Update [ 21158 ]
              ann.loraine Ann Loraine made changes -
              Status Needs 1st Level Review [ 10005 ] First Level Review in Progress [ 10301 ]
              Hide
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              ann.loraine Ann Loraine added a comment -

              Link:

              Show
              ann.loraine Ann Loraine added a comment - Link: IGB App Developers to https://groups.google.com/forum/#!forum/igb-app-developers IGB Help Desk to https://groups.google.com/forum/#!forum/integrated-genome-browser-help-desk
              ann.loraine Ann Loraine made changes -
              Status First Level Review in Progress [ 10301 ] To-Do [ 10305 ]
              ann.loraine Ann Loraine made changes -
              Assignee Noor Zahara [ noor91zahara ]
              Hide
              Permalink
              ann.loraine Ann Loraine added a comment - - edited

              Additional change request:

              1) Please change URL path for this page from:

              • /help/contact

              to

              */help

              2) Change link label at end of page from "Contact" to "Get Help"

              e.g.,

              Change:

              About * Contact * Wall of Apps

              to:

              About * Get Help * Wall of Apps

              Show
              ann.loraine Ann Loraine added a comment - - edited Additional change request: 1) Please change URL path for this page from: /help/contact to */help 2) Change link label at end of page from "Contact" to "Get Help" e.g., Change: About * Contact * Wall of Apps to: About * Get Help * Wall of Apps
              Hide
              Permalink
              noor91zahara Noor Zahara (Inactive) added a comment -

              The above changes have been made.

              Show
              noor91zahara Noor Zahara (Inactive) added a comment - The above changes have been made.
              noor91zahara Noor Zahara (Inactive) made changes -
              Status To-Do [ 10305 ] In Progress [ 3 ]
              noor91zahara Noor Zahara (Inactive) made changes -
              Status In Progress [ 3 ] Needs 1st Level Review [ 10005 ]
              noor91zahara Noor Zahara (Inactive) made changes -
              Assignee Noor Zahara [ noor91zahara ]
              ann.loraine Ann Loraine made changes -
              Status Needs 1st Level Review [ 10005 ] First Level Review in Progress [ 10301 ]
              ann.loraine Ann Loraine made changes -
              Status First Level Review in Progress [ 10301 ] Ready for Pull Request [ 10304 ]
              Hide
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              ann.loraine Ann Loraine added a comment -

              Please submit PR.

              Show
              ann.loraine Ann Loraine added a comment - Please submit PR.
              ann.loraine Ann Loraine made changes -
              Assignee Noor Zahara [ noor91zahara ]
              Hide
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              noor91zahara Noor Zahara (Inactive) added a comment -

              https://bitbucket.org/lorainelab/appstore/pull-requests/140/igbf-2037/diff - PR

              Show
              noor91zahara Noor Zahara (Inactive) added a comment - https://bitbucket.org/lorainelab/appstore/pull-requests/140/igbf-2037/diff - PR
              noor91zahara Noor Zahara (Inactive) made changes -
              Status Ready for Pull Request [ 10304 ] Pull Request Submitted [ 10101 ]
              noor91zahara Noor Zahara (Inactive) made changes -
              Assignee Noor Zahara [ noor91zahara ]
              ann.loraine Ann Loraine made changes -
              Status Pull Request Submitted [ 10101 ] Reviewing Pull Request [ 10303 ]
              ann.loraine Ann Loraine made changes -
              Status Reviewing Pull Request [ 10303 ] Merged Needs Testing [ 10002 ]
              Hide
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              ann.loraine Ann Loraine added a comment -

              Deployed on dev-appstore-2.bioviz.org and ready for testing.

              Show
              ann.loraine Ann Loraine added a comment - Deployed on dev-appstore-2.bioviz.org and ready for testing.
              ann.loraine Ann Loraine made changes -
              Sprint Fall 4 : 30 Sep to 11 Oct, Fall 5 : 14 Oct to 25 Oct [ 75, 76 ] Fall 4 : 30 Sep to 11 Oct, Fall 5 : 14 Oct to 25 Oct, Fall 6 : 28 Oct to 8 Nov [ 75, 76, 77 ]
              ann.loraine Ann Loraine made changes -
              Rank Ranked higher
              shamika Shamika Gajanan Kulkarni (Inactive) made changes -
              Assignee Shamika Gajanan Kulkarni [ shamika ]
              shamika Shamika Gajanan Kulkarni (Inactive) made changes -
              Status Merged Needs Testing [ 10002 ] Post-merge Testing In Progress [ 10003 ]
              Hide
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              shamika Shamika Gajanan Kulkarni (Inactive) added a comment -

              The ticket has been tested and the following things were observed:
              1) "Contact Us" title was changed to "Get Help"
              2) No bold font below Get Help
              3) The links to the groups were verified
              4) The hidden form isn't visible anymore
              5) The link label was changed from "Contact Us" to "Get Help"
              6) The URL path was changed to */help

              Moving the ticket to Closed.

              Show
              shamika Shamika Gajanan Kulkarni (Inactive) added a comment - The ticket has been tested and the following things were observed: 1) "Contact Us" title was changed to "Get Help" 2) No bold font below Get Help 3) The links to the groups were verified 4) The hidden form isn't visible anymore 5) The link label was changed from "Contact Us" to "Get Help" 6) The URL path was changed to */help Moving the ticket to Closed.
              shamika Shamika Gajanan Kulkarni (Inactive) made changes -
              Resolution Done [ 10000 ]
              Status Post-merge Testing In Progress [ 10003 ] Closed [ 6 ]
              shamika Shamika Gajanan Kulkarni (Inactive) made changes -
              Assignee Shamika Gajanan Kulkarni [ shamika ]
              sameer Sameer Shanbhag (Inactive) made changes -
              Assignee Noor Zahara [ noor91zahara ]

                People

                • Assignee:
                  noor91zahara Noor Zahara (Inactive)
                  Reporter:
                  ann.loraine Ann Loraine
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: