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  1. IGB
  2. IGBF-2037

Improve Contact Us page - /help/contact

    Details

    • Type: Improvement
    • Status: Closed (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Story Points:
      1
    • Sprint:
      Fall 4 : 30 Sep to 11 Oct, Fall 5 : 14 Oct to 25 Oct, Fall 6 : 28 Oct to 8 Nov

      Description

      Improve the page ([domain]/help/contact) as follows:

      • Change "Contact Us" links and page title to "Get Help"
      • Modify the "Contact Us" page layout and styling to match what is shown on the equivalent apps.cytoscape.org page: http://apps.cytoscape.org/help/contact
      • However, don't use bold face font for the text below Contact Us.
      • In place of the text under "Contact Us", use the following:

      For questions about developing IGB Apps, post to IGB App Developers Group. (link to: https://groups.google.com/forum/#!forum/igb-app-developers).

      For questions about using Integrated Genome Browser, post to the IGB Help Desk (link to: https://groups.google.com/forum/#!forum/integrated-genome-browser-help-desk).

      • Note how the Cytoscape version no longer includes the weird "hidden until you click it" feedback form. Also, it looks a bit nicer - uses horizontal rules to break up the page.

      Also, create and configure google-groups for:

      • questions about using IGB
      • questions about developing apps

      Please note: [~aloraine] will need to do the google groups setup. But someone else can do the App Store code changes.

        Attachments

          Activity

          Hide
          noor91zahara Noor Zahara (Inactive) added a comment - - edited

          I have changed the styling of contact page. Screenshots have been attached.

          Code change - https://bitbucket.org/nzahara/appstore-local/branch/IGBF-2037#diff

          Show
          noor91zahara Noor Zahara (Inactive) added a comment - - edited I have changed the styling of contact page. Screenshots have been attached. Code change - https://bitbucket.org/nzahara/appstore-local/branch/IGBF-2037#diff
          Hide
          ann.loraine Ann Loraine added a comment -

          Please remove the final line of text beginning with "However."

          Also, please remove the hidden form completely.

          Thank you!

          Show
          ann.loraine Ann Loraine added a comment - Please remove the final line of text beginning with "However." Also, please remove the hidden form completely. Thank you!
          Hide
          noor91zahara Noor Zahara (Inactive) added a comment - - edited

          Hidden form has been removed

          Google groups needs to be created.

          Show
          noor91zahara Noor Zahara (Inactive) added a comment - - edited Hidden form has been removed Google groups needs to be created.
          Show
          ann.loraine Ann Loraine added a comment - Link: IGB App Developers to https://groups.google.com/forum/#!forum/igb-app-developers IGB Help Desk to https://groups.google.com/forum/#!forum/integrated-genome-browser-help-desk
          Hide
          ann.loraine Ann Loraine added a comment - - edited

          Additional change request:

          1) Please change URL path for this page from:

          • /help/contact

          to

          */help

          2) Change link label at end of page from "Contact" to "Get Help"

          e.g.,

          Change:

          About * Contact * Wall of Apps

          to:

          About * Get Help * Wall of Apps

          Show
          ann.loraine Ann Loraine added a comment - - edited Additional change request: 1) Please change URL path for this page from: /help/contact to */help 2) Change link label at end of page from "Contact" to "Get Help" e.g., Change: About * Contact * Wall of Apps to: About * Get Help * Wall of Apps
          Hide
          noor91zahara Noor Zahara (Inactive) added a comment -

          The above changes have been made.

          Show
          noor91zahara Noor Zahara (Inactive) added a comment - The above changes have been made.
          Hide
          ann.loraine Ann Loraine added a comment -

          Please submit PR.

          Show
          ann.loraine Ann Loraine added a comment - Please submit PR.
          Show
          noor91zahara Noor Zahara (Inactive) added a comment - https://bitbucket.org/lorainelab/appstore/pull-requests/140/igbf-2037/diff - PR
          Hide
          ann.loraine Ann Loraine added a comment -

          Deployed on dev-appstore-2.bioviz.org and ready for testing.

          Show
          ann.loraine Ann Loraine added a comment - Deployed on dev-appstore-2.bioviz.org and ready for testing.
          Hide
          shamika Shamika Gajanan Kulkarni (Inactive) added a comment -

          The ticket has been tested and the following things were observed:
          1) "Contact Us" title was changed to "Get Help"
          2) No bold font below Get Help
          3) The links to the groups were verified
          4) The hidden form isn't visible anymore
          5) The link label was changed from "Contact Us" to "Get Help"
          6) The URL path was changed to */help

          Moving the ticket to Closed.

          Show
          shamika Shamika Gajanan Kulkarni (Inactive) added a comment - The ticket has been tested and the following things were observed: 1) "Contact Us" title was changed to "Get Help" 2) No bold font below Get Help 3) The links to the groups were verified 4) The hidden form isn't visible anymore 5) The link label was changed from "Contact Us" to "Get Help" 6) The URL path was changed to */help Moving the ticket to Closed.

            People

            • Assignee:
              noor91zahara Noor Zahara (Inactive)
              Reporter:
              ann.loraine Ann Loraine
            • Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: