Details
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Type:
Bug
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Status: Closed (View Workflow)
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: 9.1.0 Major Release
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Labels:
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Story Points:1
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Epic Link:
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Sprint:Fall 6 : 28 Oct to 8 Nov
Description
I ran across an issue when running the IGB 9.1.0 installer on macOS high sierra, which resulted in 'hang-ups' when progressing through the installation process. These involve a spinning color wheel that lasts for around a minute between steps/clicks. The installation completes successfully, but after multiple of these hang-up occurrences. Hang ups are not specific to any specific step; they seem to be present for all steps. The same issue is observed with the IGB 9.0.2 installer, but not with the one for IGB 9.0.0, which seems to have a different UI and likely uses a different version of install4j.
Building and running from netbeans or terminal works just fine.
For reference, the system used was a MacBook Pro (13-inch, Early 2011), running macOS high sierra version 10.13.6 (17G65).
Attachments
Issue Links
- relates to
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REL-17 Verify functionality of the installer
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- Testing Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | Fix IGB installer issue present on macOS high sierra | Fix IGB installer hanging on macOS high sierra |
| Description |
I ran across an issue when running the IGB 9.1.0 installer on macOS high sierra, which resulted in 'hang-ups' when progressing through the installation process. These involved a spinning color wheel that lasted for around a minute. The installation completes successfully, but after multiple of these hang-up occurrences. No such issue was present when using the IGB 9.0.0 installer.
For reference, the system used was a MacBook Pro (13-inch, Early 2011), running macOS high sierra version 10.13.6 (17G65). |
I ran across an issue when running the IGB 9.1.0 installer on macOS high sierra, which resulted in 'hang-ups' when progressing through the installation process. These involve a spinning color wheel that lasts for around a minute between steps/clicks. The installation completes successfully, but after multiple of these hang-up occurrences. Hang ups are not specific to any specific step; they seem to be present for all steps. The same issue is observed with the IGB 9.0.2 installer, but not with the one for IGB 9.0.0, which seems to have a different UI and likely uses a different version of install4j.
Building and running from netbeans or terminal works just fine. For reference, the system used was a MacBook Pro (13-inch, Early 2011), running macOS high sierra version 10.13.6 (17G65). |
| Epic Link | IGBF-1765 [ 17855 ] |
| Sprint | Fall 6 : 28 Oct to 8 Nov [ 77 ] | |
| Labels | Advanced |
| Assignee | Philip Badzuh [ pbadzuh ] |
| Status | To-Do [ 10305 ] | In Progress [ 3 ] |
| Status | In Progress [ 3 ] | Needs 1st Level Review [ 10005 ] |
| Status | Needs 1st Level Review [ 10005 ] | First Level Review in Progress [ 10301 ] |
| Status | First Level Review in Progress [ 10301 ] | Ready for Pull Request [ 10304 ] |
| Status | Ready for Pull Request [ 10304 ] | Pull Request Submitted [ 10101 ] |
| Status | Pull Request Submitted [ 10101 ] | Reviewing Pull Request [ 10303 ] |
| Status | Reviewing Pull Request [ 10303 ] | Merged Needs Testing [ 10002 ] |
| Status | Merged Needs Testing [ 10002 ] | Post-merge Testing In Progress [ 10003 ] |
| Resolution | Done [ 10000 ] | |
| Status | Post-merge Testing In Progress [ 10003 ] | Closed [ 6 ] |