Details
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Type:
Task
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Status: Closed (View Workflow)
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Priority:
Major
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Labels:None
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Story Points:3
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Epic Link:
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Sprint:Spring 5 : 16 Mar to 27 Mar, Spring 6 : 30 Mar to Apr 10, Spring 7 : 13 Apr to 24 Apr, Spring 8 : 24 Apr to 8 May, Spring 8 : 11 May to 25 May, Spring 9 : 25 May to 8 Jun, Summer 1: 8 Jun - 19 Jun
Description
Situation: The access token generated by CyVerse automatically expires after 57,600 seconds (16 hours). This effectively forces users to log back in to the system every day. Unfortunately there is no way around this as refresh tokens do not exist for the Terrain API (as of March 23, 2020). After the access token has expired, if a user does anything in BioViz Connect that requires an API call, they receive an error (for example that files/folders could not be retrieved). This is somewhat confusing as it appears that something has gone wrong on our end.
Task: Come up with a user-friendly way to log the user out after 16 hours. Something like: after 16 hours the user receives a notification/popup informing them that their session has expired and that they will need to re-login. There would be a button that would return them to the CyVerse-BioViz Connect login page so they could quickly re-enter their credentials and then get back to work.
Attachments
Issue Links
- relates to
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- Closed
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