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  1. IGB
  2. IGBF-2940

Investigate and fix blank page problem

        Details

        • Type: Bug
        • Status: Closed (View Workflow)
        • Priority: Blocker
        • Resolution: Done
        • Affects Version/s: None
        • Fix Version/s: None
        • Labels:
          None

          Description

          Tuesday morning and two weeks ago, when I attempted to use BioViz Connect, I logged in successfully, but the Web site showed only a blank page.

          For this task,

          • determine the source of the error and describe it in the comments below
          • fix the error so that it does not occur again
          • modify the code to show a useful and friendly notice to the user to let them know that the site is unavailable and will be back on-line soon

            Attachments

              Issue Links

              relates to

              Task - A task that needs to be done. IGBF-2950 Investigate how to make the site more robust to back end CyVerse errors

              • Major - Major loss of function.
              • Closed

                Activity

                Descending order - Click to sort in ascending order
                ann.loraine Ann Loraine made changes -
                Assignee Ann Loraine [ aloraine ] Karthik Raveendran [ karthik ]
                ann.loraine Ann Loraine made changes -
                Resolution Done [ 10000 ]
                Status Post-merge Testing In Progress [ 10003 ] Closed [ 6 ]
                ann.loraine Ann Loraine made changes -
                Status Merged Needs Testing [ 10002 ] Post-merge Testing In Progress [ 10003 ]
                ann.loraine Ann Loraine made changes -
                Status Reviewing Pull Request [ 10303 ] Merged Needs Testing [ 10002 ]
                ann.loraine Ann Loraine made changes -
                Status Pull Request Submitted [ 10101 ] Reviewing Pull Request [ 10303 ]
                ann.loraine Ann Loraine made changes -
                Status Ready for Pull Request [ 10304 ] Pull Request Submitted [ 10101 ]
                ann.loraine Ann Loraine made changes -
                Status First Level Review in Progress [ 10301 ] Ready for Pull Request [ 10304 ]
                ann.loraine Ann Loraine made changes -
                Status Needs 1st Level Review [ 10005 ] First Level Review in Progress [ 10301 ]
                ann.loraine Ann Loraine made changes -
                Status In Progress [ 3 ] Needs 1st Level Review [ 10005 ]
                ann.loraine Ann Loraine made changes -
                Status To-Do [ 10305 ] In Progress [ 3 ]
                ann.loraine Ann Loraine made changes -
                Link This issue relates to IGBF-2950 [ IGBF-2950 ]
                ann.loraine Ann Loraine made changes -
                Status In Progress [ 3 ] To-Do [ 10305 ]
                ann.loraine Ann Loraine made changes -
                Rank Ranked higher
                ann.loraine Ann Loraine made changes -
                Sprint Fall 2 2021 Aug 30 - Sep10 [ 128 ] Fall 2 2021 Aug 30 - Sep10, Fall 3 2021Sep 13 - Sep 24 [ 128, 129 ]
                ann.loraine Ann Loraine made changes -
                Assignee Ann Loraine [ aloraine ]
                ann.loraine Ann Loraine made changes -
                Status To-Do [ 10305 ] In Progress [ 3 ]
                ann.loraine Ann Loraine made changes -
                Rank Ranked higher
                ann.loraine Ann Loraine made changes -
                Status In Progress [ 3 ] To-Do [ 10305 ]
                ann.loraine Ann Loraine made changes -
                Assignee Ann Loraine [ aloraine ]
                ann.loraine Ann Loraine made changes -
                Status To-Do [ 10305 ] In Progress [ 3 ]
                ann.loraine Ann Loraine made changes -
                Field Original Value New Value
                Epic Link IGBF-2376 [ 18533 ]
                ann.loraine Ann Loraine created issue -

                  People

                  • Assignee:
                    karthik Karthik Raveendran
                    Reporter:
                    ann.loraine Ann Loraine
                  • Votes:
                    0 Vote for this issue
                    Watchers:
                    3 Start watching this issue

                    Dates

                    • Created:
                      Updated:
                      Resolved: