Details
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Type:
Task
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Status: Closed (View Workflow)
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Priority:
Major
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Labels:None
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Story Points:0.5
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Epic Link:
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Sprint:Fall 6 2021 Oct 25 - Nov 5
Description
Situation: We need to have a better understanding of the responses or errors received when hitting various Terrain endpoints when CyVerse goes down for maintenance. This information will be valuable in appropriately responding to the errors in BioViz Connect when CyVerse goes down for its monthly maintenance.
Task: Test the various Terrain endpoints while CyVerse is down and report the responses or errors received.
Attachments
Issue Links
Activity
| Field | Original Value | New Value |
|---|---|---|
| Epic Link | IGBF-2376 [ 18533 ] |
| Status | To-Do [ 10305 ] | In Progress [ 3 ] |
A couple of general observations regarding the CyVerse downtime:
It appeared that various services would go down for brief periods of time. In general services seemed to be down for brief periods of time. Some were down for only ~5 minutes while others between 30-60 minutes.
The specific CyVerse services that went down were not always specifically indicated on the CyVerse status page. For example, one of the errors we saw returned was a notification that iRods was down, which prevented us from retrieving user permissions for files. However, there is no iRods service listed on the CyVerse status page.
The CyVerse status page services that appeared to affect BioViz Connect were Discovery Environment - Website, Other Services - User Portal. Authentication did not appear to go down, though we did have intermittent access to retrieving access tokens.
| Summary | Investigate Terrain endpoint responses when Terrain is down | Investigate Terrain endpoint responses when CyVerse is down for maintenance |
| Status | In Progress [ 3 ] | To-Do [ 10305 ] |
| Story Points | 1 | 0.5 |
| Status | To-Do [ 10305 ] | In Progress [ 3 ] |
| Status | In Progress [ 3 ] | Needs 1st Level Review [ 10005 ] |
| Status | Needs 1st Level Review [ 10005 ] | First Level Review in Progress [ 10301 ] |
| Status | First Level Review in Progress [ 10301 ] | Ready for Pull Request [ 10304 ] |
| Status | Ready for Pull Request [ 10304 ] | Pull Request Submitted [ 10101 ] |
| Status | Pull Request Submitted [ 10101 ] | Reviewing Pull Request [ 10303 ] |
| Status | Reviewing Pull Request [ 10303 ] | Merged Needs Testing [ 10002 ] |
| Status | Merged Needs Testing [ 10002 ] | Post-merge Testing In Progress [ 10003 ] |
| Resolution | Done [ 10000 ] | |
| Status | Post-merge Testing In Progress [ 10003 ] | Closed [ 6 ] |
Link to Google Doc for the Terrain error documentation here.