Details
-
Type:
Task
-
Status: To-Do (View Workflow)
-
Priority:
Major
-
Resolution: Unresolved
-
Affects Version/s: None
-
Fix Version/s: None
-
Labels:None
-
Story Points:0.5
-
Epic Link:
-
Sprint:Fall 8
Description
User (email address Reinhold_C1@ukw.de) contacted us with this problem:
Dear Ms. Loraine,
I am currently facing an issue while attempting to plot reads for a specific gene in IGB. Despite ensuring that both the BAM and the BAI files are in the same folder, searching for the specific gene before loading my bam file and clicking on the “load data” button, I find myself unable to visualize the reads. I’ve also tried resetting the preferences as recommended in the troubleshooting section of the user´s guide, without success. Do you have any other suggestions as to why I may be unable to see my reads when loading my bam files ?
Thank you for your help.
Best,
Colette Reinhold, M.Sc
Universitätsklinikum Würzburg
Neurologische Klinik und Poliklinik
AG Prof. Dr. Ip
Josef-Schneider-Str.11
97080 Würzburg