Details
-
Type: Task
-
Status: Closed (View Workflow)
-
Priority: Major
-
Resolution: Done
-
Affects Version/s: None
-
Fix Version/s: None
-
Labels:None
-
Story Points:1
-
Epic Link:
-
Sprint:Spring 4, Spring 5, Spring 6, Spring 7
Description
Situation: Accessing IGB Quickloads has been troublesome for several members of the lab in the past few weeks. I've had issues using some of the campus wifi, and today Dr. Reid was having issues connecting while using the VPN on campus.
Task: Investigate potential network connectivity issues occurring, and maybe reach back out to whoever Dr. Loraine worked with previously to make sure that users can access the Quickloads regardless of which internet connection they're using.
Attachments
Activity
Suggestion:
Since the student members of the group are on campus a lot, maybe we can recruit their help to investigate the connectivity problems?
They could check the on-campus wifi, with and without the VPN.
Ann Loraine
added a comment - Suggestion:
Since the student members of the group are on campus a lot, maybe we can recruit their help to investigate the connectivity problems?
They could check the on-campus wifi, with and without the VPN.
I'm on campus again and re-tried several combinations of computer+connection to try and load the various IGB Quickloads.
Connecting to igbquickload.org/quickload did NOT work on Eduroam on my laptop
Connecting to data.bioviz.org DID work on my laptop after a minute or two.
Connecting to igbquickload.org/quickload DID work on Niner-WiFi Guest.
Connecting to igbquickload.org/quickload DID work on Eduroam on my laptop this second time around.