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  1. IGB
  2. IGBF-4043

Fix App Store Internal Server Error

        Details

        • Type: Task
        • Status: Closed (View Workflow)
        • Priority: Major
        • Resolution: Done
        • Affects Version/s: None
        • Fix Version/s: None
        • Labels:
          None

          Description

          Situation: The App Store is currently down. When I try to access apps.bioviz.org, I get a "500 Internal Server Error" which states:

          The server encountered an internal error or misconfiguration and was unable to complete your request.

          Please contact the server administrator at admin@apps.bioviz.org to inform them of the time this error occurred, and the actions you performed just before this error.

          More information about this error may be available in the server error log.

          Task: Investigate the App Store's server error logs and find out what's causing the server to crash.

            Attachments

              Issue Links

              relates to

              Task - A task that needs to be done. IGBF-4041 Update the public about the IGB App Store being down

              • Major - Major loss of function.
              • Closed

                Activity

                Ascending order - Click to sort in descending order
                pkulzer Paige Kulzer created issue -
                pkulzer Paige Kulzer made changes -
                Field Original Value New Value
                Epic Link IGBF-1908 [ 17998 ]
                ann.loraine Ann Loraine made changes -
                Assignee Ann Loraine [ aloraine ]
                ann.loraine Ann Loraine made changes -
                Status To-Do [ 10305 ] In Progress [ 3 ]
                pkulzer Paige Kulzer made changes -
                Epic Link IGBF-1908 [ 17998 ] IGBF-2323 [ 18477 ]
                ann.loraine Ann Loraine made changes -
                Status In Progress [ 3 ] Needs 1st Level Review [ 10005 ]
                ann.loraine Ann Loraine made changes -
                Assignee Ann Loraine [ aloraine ]
                pkulzer Paige Kulzer made changes -
                Status Needs 1st Level Review [ 10005 ] First Level Review in Progress [ 10301 ]
                pkulzer Paige Kulzer made changes -
                Assignee Paige Kulzer [ pkulzer ]
                pkulzer Paige Kulzer made changes -
                Link This issue relates to IGBF-4041 [ IGBF-4041 ]
                pkulzer Paige Kulzer made changes -
                Summary Investigate: App Store Internal Server Error Fix App Store Internal Server Error
                pkulzer Paige Kulzer made changes -
                Status First Level Review in Progress [ 10301 ] Ready for Pull Request [ 10304 ]
                pkulzer Paige Kulzer made changes -
                Status Ready for Pull Request [ 10304 ] Pull Request Submitted [ 10101 ]
                pkulzer Paige Kulzer made changes -
                Status Pull Request Submitted [ 10101 ] Reviewing Pull Request [ 10303 ]
                pkulzer Paige Kulzer made changes -
                Status Reviewing Pull Request [ 10303 ] Merged Needs Testing [ 10002 ]
                pkulzer Paige Kulzer made changes -
                Status Merged Needs Testing [ 10002 ] Post-merge Testing In Progress [ 10003 ]
                pkulzer Paige Kulzer made changes -
                Resolution Done [ 10000 ]
                Status Post-merge Testing In Progress [ 10003 ] Closed [ 6 ]
                pkulzer Paige Kulzer made changes -
                Assignee Paige Kulzer [ pkulzer ] Ann Loraine [ aloraine ]

                  People

                  • Assignee:
                    ann.loraine Ann Loraine
                    Reporter:
                    pkulzer Paige Kulzer
                  • Votes:
                    0 Vote for this issue
                    Watchers:
                    2 Start watching this issue

                    Dates

                    • Created:
                      Updated:
                      Resolved: