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  1. IGB Manual
  2. MANUAL-32 Create "Java bugs and work-arounds" for the Troubleshooting section
  3. MANUAL-31

FILE > PRINT WHOLE FRAME does not function properly.

          Details

          • Type: Sub-task
          • Status: Closed (View Workflow)
          • Priority: Major
          • Resolution: Fixed
          • Labels:
            None

            Description

            This prints the main image, and leaves frames for the other panels but there is nothing printed inside the frames. Might be related to the export bug?

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                Activity

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                alyssa Alyssa Gulledge (Inactive) created issue -
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                alyssa Alyssa Gulledge (Inactive) added a comment -

                Already reported by email. Entered for tracking.

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                alyssa Alyssa Gulledge (Inactive) added a comment - Already reported by email. Entered for tracking.
                hiralv Hiral Vora (Inactive) made changes -
                Field Original Value New Value
                Assignee Hiral Vora [ hiralv ] Lance Frohman [ lfrohman ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Status Open [ 1 ] Resolved [ 5 ]
                Resolution Fixed [ 1 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Status Resolved [ 5 ] Closed [ 6 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Resolution Fixed [ 1 ]
                Status Closed [ 6 ] Reopened [ 4 ]
                Assignee Lance Frohman [ lfrohman ] Alyssa Gulledge [ alyssa ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Status Reopened [ 4 ] Resolved [ 5 ]
                Assignee Alyssa Gulledge [ alyssa ]
                Resolution Fixed [ 1 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Status Resolved [ 5 ] Closed [ 6 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Project IGB6.5 [ 10010 ] Bug Repository [ 10030 ]
                Key IGB-17 BUG-301
                fwang4 Fuquan Wang (Inactive) made changes -
                Resolution Fixed [ 1 ]
                Status Closed [ 6 ] Reopened [ 4 ]
                Assignee Fuquan Wang [ fwang4 ]
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                fwang4 Fuquan Wang (Inactive) added a comment -

                Passed on 7.0.0 (11884) Mac.

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                fwang4 Fuquan Wang (Inactive) added a comment - Passed on 7.0.0 (11884) Mac.
                fwang4 Fuquan Wang (Inactive) made changes -
                Status Reopened [ 4 ] Resolved [ 5 ]
                Assignee Fuquan Wang [ fwang4 ]
                Resolution Fixed [ 1 ]
                richard Richard Linchangco (Inactive) made changes -
                Resolution Fixed [ 1 ]
                Status Resolved [ 5 ] Reopened [ 4 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Link This issue relates to BUG-624 [ BUG-624 ]
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                richard Richard Linchangco (Inactive) added a comment -

                1) File > Print Whole Frame
                2) Click OK without making any changes
                3) Click PDF drop down menu on bottom left
                4) Choose Save as PDF
                5) Click Save

                An error is thrown in the Java console after this is done and saves a pdf but only the main toolbar is visible in saved image.

                Another bug follows the same first 4 steps but ends in clicking on the drop down menu to change the save location of the PDF and it brings down the ENTIRE application.

                Error for 'Click Save' bug

                INFO: OSGi is started with org.apache.felix.framework version 4.0.1
                java.lang.StackOverflowError
                at sun.java2d.CRenderer.doImage(Native Method)
                at sun.java2d.OSXSurfaceData.blitImage(OSXSurfaceData.java:1025)
                at sun.java2d.CRenderer.blitImage(CRenderer.java:461)
                at sun.java2d.CRenderer.copyImage(CRenderer.java:474)
                at sun.java2d.CRenderer.copyImage(CRenderer.java:533)
                at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:3084)
                at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:3069)
                at sun.print.ProxyGraphics2D.drawImage(ProxyGraphics2D.java:815)
                at javax.swing.ImageIcon.paintIcon(ImageIcon.java:413)
                at com.apple.laf.AquaButtonUI.paintIcon(AquaButtonUI.java:395)
                at com.apple.laf.AquaButtonUI.paint(AquaButtonUI.java:304)
                at javax.swing.plaf.ComponentUI.update(ComponentUI.java:161)
                at javax.swing.JComponent.paintComponent(JComponent.java:778)
                at javax.swing.JComponent.paint(JComponent.java:1054)
                at javax.swing.JComponent.paintChildren(JComponent.java:887)
                at javax.swing.JComponent.paint(JComponent.java:1063)
                at javax.swing.JComponent.paintChildren(JComponent.java:887)
                at javax.swing.JComponent.paint(JComponent.java:1063)
                at javax.swing.JComponent.paintChildren(JComponent.java:887)
                at javax.swing.JComponent.paint(JComponent.java:1063)
                at javax.swing.JComponent.paintChildren(JComponent.java:887)
                at javax.swing.JComponent.paint(JComponent.java:1063)
                at javax.swing.JComponent.paintChildren(JComponent.java:887)
                at javax.swing.JComponent.paint(JComponent.java:1063)
                at javax.swing.JComponent.paintChildren(JComponent.java:887)
                at javax.swing.JComponent.paint(JComponent.java:1063)
                at javax.swing.JLayeredPane.paint(JLayeredPane.java:585)
                at javax.swing.JComponent.paintChildren(JComponent.java:887)
                at javax.swing.JComponent.paint(JComponent.java:1063)
                at java.awt.GraphicsCallback$PaintCallback.run(GraphicsCallback.java:39)
                at sun.awt.SunGraphicsCallback.runOneComponent(SunGraphicsCallback.java:78)
                at sun.awt.SunGraphicsCallback.runComponents(SunGraphicsCallback.java:115)
                at java.awt.Container.paint(Container.java:1967)
                at java.awt.Window.paint(Window.java:3877)
                at com.affymetrix.genoviz.util.ComponentPagePrinter.print(ComponentPagePrinter.java:120)
                at sun.lwawt.macosx.CPrinterJob$4.run(CPrinterJob.java:583)
                at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:241)
                at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:721)
                at java.awt.EventQueue.access$200(EventQueue.java:103)
                at java.awt.EventQueue$3.run(EventQueue.java:682)
                at java.awt.EventQueue$3.run(EventQueue.java:680)
                at java.security.AccessController.doPrivileged(Native Method)
                at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
                at java.awt.EventQueue.dispatchEvent(EventQueue.java:691)
                at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:244)
                at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:163)
                at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:151)
                at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:147)
                at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:139)
                at sun.lwawt.macosx.EventDispatchAccess.pumpEventsAndWait(Native Method)
                at sun.lwawt.macosx.CPrinterJob.print(CPrinterJob.java:240)
                at sun.print.RasterPrinterJob.print(RasterPrinterJob.java:1277)
                at com.affymetrix.genoviz.util.ComponentPagePrinter.print(ComponentPagePrinter.java:69)
                at com.affymetrix.genoviz.util.ComponentPagePrinter.print(ComponentPagePrinter.java:39)
                at com.affymetrix.genoviz.util.ComponentPagePrinter.print(ComponentPagePrinter.java:77)
                at com.affymetrix.igb.action.PrintFrameAction.actionPerformed(PrintFrameAction.java:40)
                at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2018)
                at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2341)
                at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
                at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
                at javax.swing.AbstractButton.doClick(AbstractButton.java:376)
                at com.apple.laf.ScreenMenuItem.actionPerformed(ScreenMenuItem.java:115)
                at java.awt.MenuItem.processActionEvent(MenuItem.java:669)
                at java.awt.MenuItem.processEvent(MenuItem.java:628)
                at java.awt.MenuComponent.dispatchEventImpl(MenuComponent.java:351)
                at java.awt.MenuComponent.dispatchEvent(MenuComponent.java:339)
                at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:726)
                at java.awt.EventQueue.access$200(EventQueue.java:103)
                at java.awt.EventQueue$3.run(EventQueue.java:682)
                at java.awt.EventQueue$3.run(EventQueue.java:680)
                at java.security.AccessController.doPrivileged(Native Method)
                at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
                at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:87)
                at java.awt.EventQueue$4.run(EventQueue.java:696)
                at java.awt.EventQueue$4.run(EventQueue.java:694)
                at java.security.AccessController.doPrivileged(Native Method)
                at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
                at java.awt.EventQueue.dispatchEvent(EventQueue.java:693)
                at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:244)
                at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:163)
                at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:151)
                at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:147)
                at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:139)
                at java.awt.EventDispatchThread.run(EventDispatchThread.java:97)

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                richard Richard Linchangco (Inactive) added a comment - 1) File > Print Whole Frame 2) Click OK without making any changes 3) Click PDF drop down menu on bottom left 4) Choose Save as PDF 5) Click Save An error is thrown in the Java console after this is done and saves a pdf but only the main toolbar is visible in saved image. Another bug follows the same first 4 steps but ends in clicking on the drop down menu to change the save location of the PDF and it brings down the ENTIRE application. Error for 'Click Save' bug INFO: OSGi is started with org.apache.felix.framework version 4.0.1 java.lang.StackOverflowError at sun.java2d.CRenderer.doImage(Native Method) at sun.java2d.OSXSurfaceData.blitImage(OSXSurfaceData.java:1025) at sun.java2d.CRenderer.blitImage(CRenderer.java:461) at sun.java2d.CRenderer.copyImage(CRenderer.java:474) at sun.java2d.CRenderer.copyImage(CRenderer.java:533) at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:3084) at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:3069) at sun.print.ProxyGraphics2D.drawImage(ProxyGraphics2D.java:815) at javax.swing.ImageIcon.paintIcon(ImageIcon.java:413) at com.apple.laf.AquaButtonUI.paintIcon(AquaButtonUI.java:395) at com.apple.laf.AquaButtonUI.paint(AquaButtonUI.java:304) at javax.swing.plaf.ComponentUI.update(ComponentUI.java:161) at javax.swing.JComponent.paintComponent(JComponent.java:778) at javax.swing.JComponent.paint(JComponent.java:1054) at javax.swing.JComponent.paintChildren(JComponent.java:887) at javax.swing.JComponent.paint(JComponent.java:1063) at javax.swing.JComponent.paintChildren(JComponent.java:887) at javax.swing.JComponent.paint(JComponent.java:1063) at javax.swing.JComponent.paintChildren(JComponent.java:887) at javax.swing.JComponent.paint(JComponent.java:1063) at javax.swing.JComponent.paintChildren(JComponent.java:887) at javax.swing.JComponent.paint(JComponent.java:1063) at javax.swing.JComponent.paintChildren(JComponent.java:887) at javax.swing.JComponent.paint(JComponent.java:1063) at javax.swing.JComponent.paintChildren(JComponent.java:887) at javax.swing.JComponent.paint(JComponent.java:1063) at javax.swing.JLayeredPane.paint(JLayeredPane.java:585) at javax.swing.JComponent.paintChildren(JComponent.java:887) at javax.swing.JComponent.paint(JComponent.java:1063) at java.awt.GraphicsCallback$PaintCallback.run(GraphicsCallback.java:39) at sun.awt.SunGraphicsCallback.runOneComponent(SunGraphicsCallback.java:78) at sun.awt.SunGraphicsCallback.runComponents(SunGraphicsCallback.java:115) at java.awt.Container.paint(Container.java:1967) at java.awt.Window.paint(Window.java:3877) at com.affymetrix.genoviz.util.ComponentPagePrinter.print(ComponentPagePrinter.java:120) at sun.lwawt.macosx.CPrinterJob$4.run(CPrinterJob.java:583) at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:241) at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:721) at java.awt.EventQueue.access$200(EventQueue.java:103) at java.awt.EventQueue$3.run(EventQueue.java:682) at java.awt.EventQueue$3.run(EventQueue.java:680) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76) at java.awt.EventQueue.dispatchEvent(EventQueue.java:691) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:244) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:163) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:151) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:147) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:139) at sun.lwawt.macosx.EventDispatchAccess.pumpEventsAndWait(Native Method) at sun.lwawt.macosx.CPrinterJob.print(CPrinterJob.java:240) at sun.print.RasterPrinterJob.print(RasterPrinterJob.java:1277) at com.affymetrix.genoviz.util.ComponentPagePrinter.print(ComponentPagePrinter.java:69) at com.affymetrix.genoviz.util.ComponentPagePrinter.print(ComponentPagePrinter.java:39) at com.affymetrix.genoviz.util.ComponentPagePrinter.print(ComponentPagePrinter.java:77) at com.affymetrix.igb.action.PrintFrameAction.actionPerformed(PrintFrameAction.java:40) at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2018) at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2341) at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402) at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259) at javax.swing.AbstractButton.doClick(AbstractButton.java:376) at com.apple.laf.ScreenMenuItem.actionPerformed(ScreenMenuItem.java:115) at java.awt.MenuItem.processActionEvent(MenuItem.java:669) at java.awt.MenuItem.processEvent(MenuItem.java:628) at java.awt.MenuComponent.dispatchEventImpl(MenuComponent.java:351) at java.awt.MenuComponent.dispatchEvent(MenuComponent.java:339) at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:726) at java.awt.EventQueue.access$200(EventQueue.java:103) at java.awt.EventQueue$3.run(EventQueue.java:682) at java.awt.EventQueue$3.run(EventQueue.java:680) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76) at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:87) at java.awt.EventQueue$4.run(EventQueue.java:696) at java.awt.EventQueue$4.run(EventQueue.java:694) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76) at java.awt.EventQueue.dispatchEvent(EventQueue.java:693) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:244) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:163) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:151) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:147) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:139) at java.awt.EventDispatchThread.run(EventDispatchThread.java:97)
                richard Richard Linchangco (Inactive) made changes -
                Assignee Alyssa Gulledge [ alyssa ]
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                alyssa Alyssa Gulledge (Inactive) added a comment -

                I did not get this error - but I am running an older version of Java. Hiral, do you see this occur?

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                alyssa Alyssa Gulledge (Inactive) added a comment - I did not get this error - but I am running an older version of Java. Hiral, do you see this occur?
                alyssa Alyssa Gulledge (Inactive) made changes -
                Assignee Alyssa Gulledge [ alyssa ] Hiral Vora [ hiralv ]
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                hiralv Hiral Vora (Inactive) added a comment -

                On java 1.7 exited with a fatal error.
                This looks like a bug in java/Mac OS. This cannot be fixed in IGB.

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                hiralv Hiral Vora (Inactive) added a comment - On java 1.7 exited with a fatal error. This looks like a bug in java/Mac OS. This cannot be fixed in IGB.
                hiralv Hiral Vora (Inactive) made changes -
                Assignee Hiral Vora [ hiralv ] Alyssa Gulledge [ alyssa ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Project Bug Repository [ 10030 ] IGB Manual [ 10031 ]
                Key BUG-301 MANUAL-31
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                alyssa Alyssa Gulledge (Inactive) added a comment -

                In case this issue comes up again, we have the fact that it is a JAVA bug recorded

                Show
                alyssa Alyssa Gulledge (Inactive) added a comment - In case this issue comes up again, we have the fact that it is a JAVA bug recorded
                alyssa Alyssa Gulledge (Inactive) made changes -
                Status Reopened [ 4 ] Resolved [ 5 ]
                Assignee Alyssa Gulledge [ alyssa ]
                Resolution Won't Fix [ 2 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Status Resolved [ 5 ] Closed [ 6 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Resolution Won't Fix [ 2 ]
                Status Closed [ 6 ] Reopened [ 4 ]
                Assignee Alyssa Gulledge [ alyssa ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Link This issue relates to BUG-624 [ BUG-624 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Parent MANUAL-32 [ 13395 ]
                Issue Type Bug [ 1 ] Sub-task [ 5 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Status Reopened [ 4 ] Resolved [ 5 ]
                Assignee Alyssa Gulledge [ alyssa ]
                Resolution Fixed [ 1 ]
                alyssa Alyssa Gulledge (Inactive) made changes -
                Status Resolved [ 5 ] Closed [ 6 ]

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                  • Assignee:
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                    Reporter:
                    alyssa Alyssa Gulledge (Inactive)
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                    Dates

                    • Created:
                      Updated:
                      Resolved: