Issue analysis

• Average Age Report

  Shows the average age of unresolved issues for a project or filter. This helps you see whether your backlog is being kept up to date.

• Created vs. Resolved Issues Report

  Maps created issues versus resolved issues over a period of time. This can help you understand whether your overall backlog is growing or shrinking.

• Pie Chart Report

  Shows a pie chart of issues for a project/filter grouped by a specified field. This helps you see the breakdown of a set of issues, at a glance.

• Recently Created Issues Report

  Shows the number of issues created over a period of time for a project/filter, and how many were resolved. This helps you understand if your team is keeping up with incoming work.

• Resolution Time Report

  Shows the length of time taken to resolve a set of issues for a project/filter. This helps you identify trends and incidents that you can investigate further.

• Single Level Group By Report

  Shows issues grouped by a particular field for a filter. This helps you group search results by a field and see the overall status of each group.

• Time Since Issues Report

  For a date field and project/filter, maps the issues against the date that the field was set. This can help you track how many issues were created, updated, etc, over a period of time.

Forecast & management

• Time Tracking Report

  Shows the original and current time estimates for issues in the current project. This can help you determine whether work is on track for those issues.

• User Workload Report

  Shows the time estimates for all unresolved issues assigned to a user across projects. This helps you understand the user's workload better.