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  1. Bug Repository
  2. BUG-180

problem with genomic sequence viewer on IGB 6.6 release

    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Major
    • Resolution: Fixed
    • Labels:
      None
    • Environment:

      Integrated Genome Browser, version: 6.6.0 (9170)
      IGB 6.6 release

      Description

      This may well be a data bug, but if it is, we should help IGB recover when such bugs come up.

      I noticed this when trying to load sequence data for viewing in the sequence viewer.

      To repeat:

      (1) Reset prefs to defaults
      (2) Choose species Zea mays
      (3) Choose genome Z_mays_B73_Mar_2009
      (4) Click Sequence 1 (note - it is large!)
      (5) Zoom in on a feature
      (6) Right-click and choose "view genomic sequence" option
      (7) Wait. When I did this at home a few times, IGB just hung and I had to use "Force Quit" on my Mac to shut IGB down. When I did this just now at work, IGB hung for a few seconds and then a window opened bearing the error message:

      "Some error, ocurred, Please raise a bug request."

      The message contained an "OK" button. I clicked it.

      IGB then returned to its normal state, but it appeared the requested sequence had loaded. The genomic sequence viewer did not open, however.

      Here is the error message from the console:

      Completed loading sequence for 1 : 221,299,576 - 221,303,944 from IGB Quickload QuickLoad

      -------------------------------------------------------
      Can not open sequence viewer: Some error ocurred, Please raise a bug request
      -------------------------------------------------------

      Completed loading sequence for 1 : 221,299,576 - 221,304,578 from IGB Quickload QuickLoad

      -------------------------------------------------------
      Can not open sequence viewer: Some error ocurred, Please raise a bug request
      -------------------------------------------------------

        Attachments

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        2. sv-ATG.png
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        3. SV-bug.png
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          Issue Links

            Activity

            ann.loraine Ann Loraine created issue -
            ann.loraine Ann Loraine made changes -
            Field Original Value New Value
            Environment IGB 6.6 release Integrated Genome Browser, version: 6.6.0 (9170)
            IGB 6.6 release
            hiralv Hiral Vora (Inactive) made changes -
            Assignee Hiral Vora [ hiralv ] Alyssa Gulledge [ alyssa ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Assignee Alyssa Gulledge [ alyssa ] Hiral Vora [ hiralv ]
            ann.loraine Ann Loraine made changes -
            Attachment SV-bug.png [ 10391 ]
            hiralv Hiral Vora (Inactive) made changes -
            Assignee Hiral Vora [ hiralv ] Alyssa Gulledge [ alyssa ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Assignee Alyssa Gulledge [ alyssa ] Hiral Vora [ hiralv ]
            ann.loraine Ann Loraine made changes -
            Attachment sv-ATG.png [ 10392 ]
            ann.loraine Ann Loraine made changes -
            Attachment sv-ATG.png [ 10393 ]
            hiralv Hiral Vora (Inactive) made changes -
            Assignee Hiral Vora [ hiralv ] Alyssa Gulledge [ alyssa ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Assignee Alyssa Gulledge [ alyssa ] Hiral Vora [ hiralv ]
            hiralv Hiral Vora (Inactive) made changes -
            Assignee Hiral Vora [ hiralv ] Alyssa Gulledge [ alyssa ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Status Open [ 1 ] Resolved [ 5 ]
            Assignee Alyssa Gulledge [ alyssa ]
            Resolution Fixed [ 1 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Project IGB6.6 [ 10021 ] Bug Repository [ 10030 ]
            Key IGBA-225 BUG-180
            alyssa Alyssa Gulledge (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            Assignee Katharine Kubiak [ kkubiak ]
            kkubiak Katharine Kubiak (Inactive) made changes -
            Assignee Katharine Kubiak [ kkubiak ] Anuj Puram [ anuj ]
            anuj Anuj Puram (Inactive) made changes -
            Assignee Anuj Puram [ anuj ] Alyssa Gulledge [ alyssa ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Status Reopened [ 4 ] Resolved [ 5 ]
            Assignee Alyssa Gulledge [ alyssa ]
            Resolution Fixed [ 1 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            smylapur Vineeth Mylapur (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Closed [ 6 ] Reopened [ 4 ]
            Assignee Vineeth Mylapur [ smylapur ]
            smylapur Vineeth Mylapur (Inactive) made changes -
            Status Reopened [ 4 ] Resolved [ 5 ]
            Assignee Vineeth Mylapur [ smylapur ]
            Resolution Fixed [ 1 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Link This issue relates to BUG-26 [ BUG-26 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Link This issue relates to BUG-608 [ BUG-608 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Priority Blocker [ 1 ] Major [ 3 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Link This issue relates to BUG-26 [ BUG-26 ]
            richard Richard Linchangco (Inactive) made changes -
            Assignee Richard Linchangco [ richard ]
            richard Richard Linchangco (Inactive) made changes -
            Status Reopened [ 4 ] Resolved [ 5 ]
            Assignee Richard Linchangco [ richard ] Alyssa Gulledge [ alyssa ]
            Resolution Fixed [ 1 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Closed [ 6 ] Reopened [ 4 ]
            alyssa Alyssa Gulledge (Inactive) made changes -
            Status Reopened [ 4 ] Closed [ 6 ]
            Assignee Alyssa Gulledge [ alyssa ]
            Resolution Fixed [ 1 ]

              People

              • Assignee:
                Unassigned
                Reporter:
                ann.loraine Ann Loraine
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                Dates

                • Created:
                  Updated:
                  Resolved: