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  1. User Support
  2. HELP-288

IGB 'Problem Saving File'

          Details

            Description

            I keep trying to save depth graphs as .gr files or even bedgraph files and everytime I try IGB just says 'Problem saving file' in the bottom left corner, and then the file doesn't save (attached file as example).
            I've tried saving in different directories / hard disks but the same thing happens. I've saved other things from IGB like .sam files, or the session .xml. However, this issue is extremely persistent.

            Reporter: Gwenivere Cackett
            E-mail: gwenivere.cackett.13@ucl.ac.uk

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                Activity

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                support Support (Inactive) created issue -
                mason Mason Meyer (Inactive) made changes -
                Field Original Value New Value
                Priority Blocker [ 1 ]
                Attachment WindowsCannotInstallIGBMessage.png [ 14057 ]
                Assignee Ann Loraine [ aloraine ] Mason Meyer [ mason ]
                ann.loraine Ann Loraine made changes -
                Workflow Loraine Lab Workflow [ 17893 ] Fall 2019 Workflow Update [ 20474 ]
                ann.loraine Ann Loraine made changes -
                Workflow Fall 2019 Workflow Update [ 20474 ] Revised Fall 2019 Workflow Update [ 22666 ]
                Status Open [ 1 ] To-Do [ 10305 ]

                  People

                  • Assignee:
                    mason Mason Meyer (Inactive)
                    Reporter:
                    support Support (Inactive)
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                    Dates

                    • Created:
                      Updated: