Uploaded image for project: 'User Support'
  1. User Support
  2. HELP-313

9.0.1.dmg when opening in mac os mojave prompts the file is damaged

          Details

            Description

            When I try to open IGB_macos_current.dmg (9.0.1) I am prompted immediately that "IGB_macos_current.dmg is damaged and can't be opened. You should move it to the Trash".

            I tried opening the same exact file in another mac computer running an older version of mac os. The dmg opened and I was able to access the application to copy to the Applications folder

            Reporter: Alex
            E-mail: aira@umich.edu

              Attachments

                Issue Links

                blocks

                Task - A task that needs to be done. IGBF-2306 Fix: User reports .dmg file is damaged

                • Major - Major loss of function.
                • Closed

                  Activity

                  There are no comments yet on this issue.

                    People

                    • Assignee:
                      ann.loraine Ann Loraine
                      Reporter:
                      support Support (Inactive)
                    • Votes:
                      0 Vote for this issue
                      Watchers:
                      1 Start watching this issue

                      Dates

                      • Created:
                        Updated:
                        Resolved: