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  1. User Support
  2. HELP-329

I cannot connect to the servers nor do I have the databases available

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            Hello, when I open IGB it shows me that it cannot connect to servers (Bio-analytic Resource, DNA-Seq, etc).
            Also, when I click on the mouse, it tells me "Mus musculus not available at this time. Please check that the appropriate data source is available. More information about what went wrong may be available in the Console. To get help, visit the IGB Help Page. "

            I have connected to two different networks, but I still continued with the problem.

            Regards
            Pablo
            (From chile)

            Reporter: Pablo Tapia
            E-mail: pablo.tapia.o@gmail.com

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                  • Assignee:
                    ann.loraine Ann Loraine
                    Reporter:
                    support Support (Inactive)
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