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  1. IGB
  2. IGBF-1481

Investigate why IGB hangs on Mac

        Details

        • Story Points:
          2
        • Sprint:
          Winter 2018 Sprint 3

          Description

          A user reports that IGB 9.0.2 hangs on MacOS. Investigate and diagnose the problem.

            Attachments

              Issue Links

              relates to

              Bug - A problem which impairs or prevents the functions of the product. HELP-317 Hangs on MacOS

              • Closed

                Activity

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                ann.loraine Ann Loraine created issue -
                ann.loraine Ann Loraine made changes -
                Field Original Value New Value
                Link This issue relates to HELP-317 [ HELP-317 ]
                ann.loraine Ann Loraine made changes -
                Resolution Done [ 10000 ]
                Status Open [ 1 ] Closed [ 6 ]
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                ann.loraine Ann Loraine added a comment -

                User reports that deleting .igb folder eliminated the problem.
                We do not know why this helped.
                For now, I am closing this issue.

                Show
                ann.loraine Ann Loraine added a comment - User reports that deleting .igb folder eliminated the problem. We do not know why this helped. For now, I am closing this issue.
                ann.loraine Ann Loraine made changes -
                Assignee Ann Loraine [ aloraine ]
                ann.loraine Ann Loraine made changes -
                Workflow Loraine Lab Workflow [ 18197 ] Fall 2019 Workflow Update [ 19989 ]
                ann.loraine Ann Loraine made changes -
                Workflow Fall 2019 Workflow Update [ 19989 ] Revised Fall 2019 Workflow Update [ 22111 ]
                ann.loraine Ann Loraine made changes -
                Fix Version/s 8.3.4 Minor Release [ 10000 ]
                Fix Version/s 9.0.3 Minor Release [ 10602 ]

                  People

                  • Assignee:
                    ann.loraine Ann Loraine
                    Reporter:
                    ann.loraine Ann Loraine
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                    Dates

                    • Created:
                      Updated:
                      Resolved: