Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:

      Description

      Feedback section in App Store is not working.
      See: "contact us" link.

        Attachments

          Activity

          Hide
          svallapu Sai Charan Reddy Vallapureddy added a comment -

          Feedback form is not working because we didn't add google account in settings.py.

          I have created a new google account (igbappstore@gmail.com) for sending and receiving emails.
          I have added google account and app password in the settings.py. Making these changes enable feedback section.

          Settings.py:
          CONTACT_EMAILS = ['abc@uncc.edu','xyz@google.com']
          EMAIL_USE_TLS = True
          EMAIL_HOST = 'smtp.gmail.com'
          EMAIL_HOST_USER = 'igbappstore'
          EMAIL_ADDR = 'igbappstore@gmail.com'
          EMAIL_HOST_PASSWORD = 'password'
          EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend'
          EMAIL_PORT = 587
          DEFAULT_FROM_EMAIL = EMAIL_HOST_USER

          Below are the steps to create and delete app passwords:

          Steps to create App specific Password to send emails in Appstore:

          1. Login to Gmail account
          2. Click on the Google Account tab
          3. On the left-hand side, Click on Security
          4. Enable 2-Step Verification with your phone number.
          5. Click on App passwords tab in "Signing in to Google" Panel.
          6. Enter your Gmail password when prompted to do so.
          7. At the bottom, click "Select app" and choose the app you’re using.
          8. Click Select device and choose the device you’re using.
          9. Click Generate.
          10. Follow the instructions to enter the App password (the 16 character code in the yellow bar) on your device.
          11. Click Done.

          Steps to delete App password.

          1. Login to Gmail account
          2. Click on the Google Account tab
          3. On the left-hand side, Click on Security
          4. Click on App passwords tab in "Signing in to Google" Panel.
          5. Enter your Gmail password when prompted to do so.
          6. Choose an App password from the list on the App password screen and select "Revoke"
          7. If you don't see any passwords, you are not currently using any password.

          Ann Loraine

          Show
          svallapu Sai Charan Reddy Vallapureddy added a comment - Feedback form is not working because we didn't add google account in settings.py. I have created a new google account (igbappstore@gmail.com) for sending and receiving emails. I have added google account and app password in the settings.py. Making these changes enable feedback section. Settings.py: CONTACT_EMAILS = ['abc@uncc.edu','xyz@google.com'] EMAIL_USE_TLS = True EMAIL_HOST = 'smtp.gmail.com' EMAIL_HOST_USER = 'igbappstore' EMAIL_ADDR = 'igbappstore@gmail.com' EMAIL_HOST_PASSWORD = 'password' EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend' EMAIL_PORT = 587 DEFAULT_FROM_EMAIL = EMAIL_HOST_USER Below are the steps to create and delete app passwords: Steps to create App specific Password to send emails in Appstore: 1. Login to Gmail account 2. Click on the Google Account tab 3. On the left-hand side, Click on Security 4. Enable 2-Step Verification with your phone number. 5. Click on App passwords tab in "Signing in to Google" Panel. 6. Enter your Gmail password when prompted to do so. 7. At the bottom, click "Select app" and choose the app you’re using. 8. Click Select device and choose the device you’re using. 9. Click Generate. 10. Follow the instructions to enter the App password (the 16 character code in the yellow bar) on your device. 11. Click Done. Steps to delete App password. 1. Login to Gmail account 2. Click on the Google Account tab 3. On the left-hand side, Click on Security 4. Click on App passwords tab in "Signing in to Google" Panel. 5. Enter your Gmail password when prompted to do so. 6. Choose an App password from the list on the App password screen and select "Revoke" 7. If you don't see any passwords, you are not currently using any password. Ann Loraine
          Hide
          svallapu Sai Charan Reddy Vallapureddy added a comment -

          tested in testappstore.bioviz.org

          Feedback form is working. Comments are sent to admins emails.

          Show
          svallapu Sai Charan Reddy Vallapureddy added a comment - tested in testappstore.bioviz.org Feedback form is working. Comments are sent to admins emails.
          Hide
          aloraine Ann Loraine added a comment -

          FYI Sameer Shanbhag and Riddhi Jagdish Patil:
          This ticket relates to what we were discussing Monday. Please see previous comment from Sai Charan Reddy Vallapureddy.

          Show
          aloraine Ann Loraine added a comment - FYI Sameer Shanbhag and Riddhi Jagdish Patil : This ticket relates to what we were discussing Monday. Please see previous comment from Sai Charan Reddy Vallapureddy .

            People

            • Assignee:
              svallapu Sai Charan Reddy Vallapureddy
              Reporter:
              aloraine Ann Loraine
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: