[IGBF-2367] Investigate: Why do images look broken in Genome Dashboard? - JIRA UNCC

Details

Type: New Feature
Status: Closed (View Workflow)
Priority: Major
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Labels:
None

Story Points:
1
Epic Link:
Improve IGB for users
Sprint:
Spring 8 : 24 Apr to 8 May

Description

This may be very tough to fix without access to a Mac!

I noticed that when I view the Genome Dashboard using Safari, some of the images are replaced with a "broken" image icon.

See attached for an example.

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gdash-broke-img.png
160 kB
05/May/20 9:59 PM

Activity

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Ann Loraine created issue - 05/May/20 9:59 PM

Ann Loraine made changes - 05/May/20 9:59 PM

Field	Original Value	New Value
Epic Link		IGBF-1765 [ 17855 ]

Ann Loraine made changes - 05/May/20 9:59 PM

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Ann Loraine added a comment - 05/May/20 10:01 PM

Affects:

soybean image - Glycine max
Yeast SC - candida albicans

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Ann Loraine added a comment - 05/May/20 10:01 PM Affects: soybean image - Glycine max Yeast SC - candida albicans

Sameer Shanbhag (Inactive) made changes - 06/May/20 1:05 AM

Status

To-Do [ 10305 ]

In Progress [ 3 ]

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Sameer Shanbhag (Inactive) added a comment - 06/May/20 1:10 AM - edited

Hi Prof. [~aloraine]

I was looking into the issue, the same problem was with most of the IOS devise/ Mac Devices. The two images you mentioned were not in the right format (Some problems with pixel encoding). Hence when I tried to download the image in my Mac system as well as my IPad I was not able to open the image with the image viewer as well. This problem is completely mac specific / safari specific in that case. Chrome is able to render things perfectly as it uses V8 engine which is common for mac as well as windows to load a website.

I have changed the formating of the two images which were problematic and uploaded the image in the repository. I have also tested it on Mac devices and it works fine.

Bitbucket Commit:

https://bitbucket.org/sshanbh1/genome-dashboard/commits/0f3540a68c378cc4dc9c3242d4bfe1a8993c2c98

The code can be pushed. This issue is completely random and can be replicated if we find any similar image having that formatting. Majority of the images will work fine so it's not a big issue.

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Sameer Shanbhag (Inactive) added a comment - 06/May/20 1:10 AM - edited Hi Prof. [~aloraine] I was looking into the issue, the same problem was with most of the IOS devise/ Mac Devices. The two images you mentioned were not in the right format (Some problems with pixel encoding). Hence when I tried to download the image in my Mac system as well as my IPad I was not able to open the image with the image viewer as well. This problem is completely mac specific / safari specific in that case. Chrome is able to render things perfectly as it uses V8 engine which is common for mac as well as windows to load a website. I have changed the formating of the two images which were problematic and uploaded the image in the repository. I have also tested it on Mac devices and it works fine. Bitbucket Commit: https://bitbucket.org/sshanbh1/genome-dashboard/commits/0f3540a68c378cc4dc9c3242d4bfe1a8993c2c98 The code can be pushed. This issue is completely random and can be replicated if we find any similar image having that formatting. Majority of the images will work fine so it's not a big issue.

Sameer Shanbhag (Inactive) made changes - 06/May/20 1:11 AM

Status

In Progress [ 3 ]

Needs 1st Level Review [ 10005 ]

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Ann Loraine added a comment - 06/May/20 1:18 AM

Updated Loraine Lab repository with new commits and deployed to test.bioviz.org.

Inspected the site using Safari Web browser.

The two affected images are now fixed.

Moving to closed.

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Ann Loraine added a comment - 06/May/20 1:18 AM Updated Loraine Lab repository with new commits and deployed to test.bioviz.org. Inspected the site using Safari Web browser. The two affected images are now fixed. Moving to closed.