Details
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Type:
Bug
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Status: Closed (View Workflow)
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Priority:
Major
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: 9.1.10 Major Release
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Labels:
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Story Points:3
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Epic Link:
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Sprint:Spring 8 : 24 Apr to 8 May
Description
One of the IGB users from Beijing faced an issue with the IGB certificate dialog box. The screen froze as the message appeared about certificates and she was unable to click on 'Yes' or 'No' options on the dialog box (Screenshot attached). The details of the OS and IGB versions are as follows:
Windows 10 - IGB 9.0.1 and above.
She was able to use lower versions of IGB properly.
"On Tue, May 5, 2020 at 11:08 PM Ann Loraine <Ann.Loraine@uncc.edu> wrote:
Hi!
Would you be able to check that IGB can run on Windows 10?
I am talking with a user from Beijing and she has had a problem with a message about certificates.
What happens is she sees a dialog (attached) but she can't click "yes" or "no" at all.
The problem starts after IGB version 9.0.1. Earlier versions show the same dialog, but she is able to click on them."
Attachments
Issue Links
Activity
| Field | Original Value | New Value |
|---|---|---|
| Epic Link | IGBF-1765 [ 17855 ] |
| Attachment | Screenshot 2020-05-07 at 13.55.35.png [ 14712 ] |
| Attachment | IGB-not-responding-on-my-macbook.pdf [ 14713 ] |
| Story Points | 1 | 3 |
| Rank | Ranked higher |
| Rank | Ranked higher |
| Sprint | Spring 8 : 24 Apr to 8 May [ 93 ] | Spring 8 : 24 Apr to 8 May, Spring 8 : 11 May to 25 May [ 93, 94 ] |
| Rank | Ranked higher |
| Sprint | Spring 8 : 24 Apr to 8 May, Spring 8 : 11 May to 25 May [ 93, 94 ] | Spring 8 : 24 Apr to 8 May [ 93 ] |
| Status | To-Do [ 10305 ] | In Progress [ 3 ] |
| Status | In Progress [ 3 ] | Needs 1st Level Review [ 10005 ] |
| Status | Needs 1st Level Review [ 10005 ] | First Level Review in Progress [ 10301 ] |
| Status | First Level Review in Progress [ 10301 ] | Ready for Pull Request [ 10304 ] |
| Status | Ready for Pull Request [ 10304 ] | Pull Request Submitted [ 10101 ] |
| Status | Pull Request Submitted [ 10101 ] | Reviewing Pull Request [ 10303 ] |
| Status | Reviewing Pull Request [ 10303 ] | Merged Needs Testing [ 10002 ] |
| Status | Merged Needs Testing [ 10002 ] | Post-merge Testing In Progress [ 10003 ] |
| Resolution | Done [ 10000 ] | |
| Status | Post-merge Testing In Progress [ 10003 ] | Closed [ 6 ] |
| Assignee | Ann Loraine [ aloraine ] |
| Link | This issue relates to IGBF-3128 [ IGBF-3128 ] |
| Fix Version/s | 9.1.10 Major Release [ 10700 ] |
| Issue Type | Task [ 3 ] | Bug [ 1 ] |