I will create a new investigate ticket for that and move this ticket to done

Karthik Raveendran I checked with my profile again on production website https://www.bioviz.org/connect.html. Its still not working for me for the home page.

1) As discussed, the search error seems to happen only for new users for a certain period of time, and for older users, the search seems to work just fine. This is most likely because Cyverse is taking a while indexing files for new users for the search functionality or the indexing happens only periodically. Nevertheless, this does not seem to have anything to do with this ticket so it's not a blocker. Please check once more if the search works for your profile, Omkar Marne and if it does not a new ticket can be created for this.
2) This is not a bug but intended behavior. When re-logging to BioViz Connect after logging out the user should be redirected to the production site, https://www.bioviz.org/connect.html, even if the user started off with the test server.

Known issue:

• I have a uploaded a .bed file on my account. ( Please see "Home page" sceenshot ). If I try to search the file on the Home page its not appearing in the search results. ( Please see "bug" screenshot.). It usually takes 24 to 72 hrs for the new user to appear his search results. For me its more than 72 hrs but I am not able to see the results.
• Also, If try to log out and log back in, it redirects me to the production site https://www.bioviz.org/connect.html instead of testing site https://bvctest6.bioviz.org.

I tried on chrome and firefox after clearing both their cache's but I am getting the same result.

Karthik Raveendran Please look into it.

Please describe the known issue above so that if it occurs again, someone search and find this ticket to learn what the "known issue" above actually is, and why it occurs.