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  1. IGB
  2. IGBF-3175

Investigate Search endpoint on Terrain API

        Details

        • Type: Task
        • Status: Closed (View Workflow)
        • Priority: Major
        • Resolution: Done
        • Affects Version/s: None
        • Fix Version/s: None
        • Labels:
          None

          Description

          Situation: The search Terrain API endpoint does not appear to be working correctly. The endpoint is returning 

          "error": "no available connection: no Elasticsearch node available"

          Task: Investigate the search endpoint to determine if there is a problem on the CyVerse end or if the endpoint has been changed.

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              nfreese Nowlan Freese added a comment -

              CyVerse has planned maintenance on Tuesday September 13. If the search endpoint is still not working by the end of Tuesday I will email Sarah and Paul to see what is going on.

              I checked the Discovery Environment and am also getting a 400 when attempting a data search. There is a message posted that says there is something wrong with the data store, so they may be experiencing multiple issues.

              Hi Nowlan, Due to the need for emergency shutdown and maintenance on one of our Data Store servers (ds16), some files may not be accessible for the next few days and some users may experience issues downloading files or modifying existing files. All file metadata are accessible, so a file may appear to be accessible when it really is not. We apologize for any inconvenience and will update this notice when this problem has been resolved. Monday, Sept. 5, 2022

              Show
              nfreese Nowlan Freese added a comment - CyVerse has planned maintenance on Tuesday September 13. If the search endpoint is still not working by the end of Tuesday I will email Sarah and Paul to see what is going on. I checked the Discovery Environment and am also getting a 400 when attempting a data search. There is a message posted that says there is something wrong with the data store, so they may be experiencing multiple issues. Hi Nowlan, Due to the need for emergency shutdown and maintenance on one of our Data Store servers (ds16), some files may not be accessible for the next few days and some users may experience issues downloading files or modifying existing files. All file metadata are accessible, so a file may appear to be accessible when it really is not. We apologize for any inconvenience and will update this notice when this problem has been resolved. Monday, Sept. 5, 2022
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              nfreese Nowlan Freese added a comment -

              Following the scheduled maintenance on September 13 the search endpoint appears to be working correctly again. Tested through Postman and in BioViz Connect by using search and testing manage link on community data.

              Closing ticket.

              Show
              nfreese Nowlan Freese added a comment - Following the scheduled maintenance on September 13 the search endpoint appears to be working correctly again. Tested through Postman and in BioViz Connect by using search and testing manage link on community data. Closing ticket.

                People

                • Assignee:
                  nfreese Nowlan Freese
                  Reporter:
                  nfreese Nowlan Freese
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                  Dates

                  • Created:
                    Updated:
                    Resolved: