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  1. IGB
  2. IGBF-499

Server not available error when opening the S. Cerevisiae genome

    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Sprint:
      Sprint 16

      Description

      Version Noticed: 8.3.1 and 8.4.0 (Windows ONLY)

      When I open the S. Cerevisiae genome I am seeing an error pop-up that reads:

      "S. Cerevisiae genes not found: The server is no longer available. Please refresh the server from Preferences > Data Sources or try again later."

      Sometimes I have to reset preferences to see the error message.

      Oddly enough, it seems that the genes actually are showing up in spite of the error message.

        Attachments

          Activity

          mason Mason Meyer (Inactive) created issue -
          mason Mason Meyer (Inactive) made changes -
          Field Original Value New Value
          Epic Link IGBF-439 [ 15497 ]
          mason Mason Meyer (Inactive) made changes -
          Epic Link IGBF-439 [ 15497 ] IGBF-480 [ 15542 ]
          dcnorris David Norris (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          dcnorris David Norris (Inactive) made changes -
          Status In Progress [ 3 ] Needs Testing [ 10002 ]
          mason Mason Meyer (Inactive) made changes -
          Assignee David Norris [ dcnorris ] Mason Meyer [ mason ]
          mason Mason Meyer (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Needs Testing [ 10002 ] Closed [ 6 ]
          ann.loraine Ann Loraine made changes -
          Workflow Loraine Lab Workflow [ 15765 ] Fall 2019 Workflow Update [ 19413 ]
          ann.loraine Ann Loraine made changes -
          Workflow Fall 2019 Workflow Update [ 19413 ] Revised Fall 2019 Workflow Update [ 21530 ]

            People

            • Assignee:
              mason Mason Meyer (Inactive)
              Reporter:
              mason Mason Meyer (Inactive)
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: