From: Mason Meyer <mmeyer20@uncc.edu>
To: Kevin Sokoloski <kevin.sokoloski@louisville.edu>
CC: Ann Loraine <Ann.Loraine@uncc.edu>
Date: Mon, Jul 24, 2017 at 5:52 PM
Subject: Re: Error while trying to save track
Hello again Kevin,
I suspected that you may be on Windows and that is the reason for the issue you are experiencing. Our goal is for IGB to function identically on all operating systems, but sometimes issues arise that are specific to one. This issue has been fixed on our development branch, but it won't be released until more testing has been performed to determine its stability.
What you can do, though, is install a copy of our development branch from this link:
http://eos.transvar.org/igb/
To install, download the file for your operating system (IGB_windows-x64_9_0_..> since you are on the 64-bit version of Windows). Once the file has downloaded, install the program as you normally would, but since the program hasn't been officially released, your computer may ask if you want to trust this program. This is to be expected, but you shouldn't experience any problems as a result of installing this development version. However, since this version is still being developed, there is a chance that you may encounter some bugs in IGB that aren't in the released version of IGB. If you do notice anything unusual, please let me know, if you are able to, so we can fix these before the release.
You should be able to save your graph properly on this development version. If you run into any problems during the process, please let me know and I can help resolve the issue. I hope using the development version is able to suit your needs. If you have anymore questions or feedback for our team, please don't hesitate to contact me.
Thanks again,
Mason Meyer
IGB Support Specialist
From: Mason Meyer <mmeyer20@uncc.edu>
To: Kevin Sokoloski <kevin.sokoloski@louisville.edu>
CC: Ann Loraine <Ann.Loraine@uncc.edu>
Date: Mon, Jul 31, 2017 at 10:38 AM
Subject: Re: Error while trying to save track
Hello Kevin,
That's awesome news! I'm glad that workaround was able to suit your needs. If you notice anything that you think is unusual while working with the development branch, we would love to hear about it.
Thanks again,
Mason Meyer