Details
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Type: Bug
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Status: Closed (View Workflow)
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Resolution: Done
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Labels:
Description
Hello,
I am mapping CLIP-Seq data to Hg38, and when I try to save a track as either a bedgraph or graph file it gives me an unspecified error.
Are there noted instances of this before, and what can be done to export graph data?
Reporter: Kevin Sokoloski
E-mail: kevin.sokoloski@louisville.edu
Attachments
Activity
Support (Inactive)
created issue -
Mason Meyer (Inactive)
made changes -
Field | Original Value | New Value |
---|---|---|
Resolution | Done [ 10000 ] | |
Status | Open [ 1 ] | Closed [ 6 ] |
Ann Loraine
made changes -
Workflow | Loraine Lab Workflow [ 17826 ] | Fall 2019 Workflow Update [ 20688 ] |
Ann Loraine
made changes -
Workflow | Fall 2019 Workflow Update [ 20688 ] | Revised Fall 2019 Workflow Update [ 22897 ] |
From: Mason Meyer <mmeyer20@uncc.edu>
To: Kevin Sokoloski <kevin.sokoloski@louisville.edu>
CC: Ann Loraine <Ann.Loraine@uncc.edu>
Date: Mon, Jul 24, 2017 at 3:22 PM
Subject: Re: Error while trying to save track
Hello Kevin,
My name is Mason Meyer, Support Specialist for IGB. Thank you for contacting us so we can help resolve the issue you are currently experiencing.
I understand you are trying to save a track as either a bedgraph or graph file and are getting an error. We have recently noticed an issue relating to this feature and I think it may be the same one you are currently experiencing. We have fixed this issue and it will be incorporated into our next release once we test to determine that it is stable.
In the meantime, there may be some things we can try that will allow you to export your graph data. Would you mind telling me what operating system you are on? I have seen this problem when trying to save a graph file on a Windows computer, so I suspect that you are on Windows. Is this correct? Please let me know when you are able so I can continue to look into possible workarounds.
Sincerely,
Mason Meyer
IGB Support Specialist