From: Mason Meyer <mmeyer20@uncc.edu>
Date: Mon, Apr 23, 2018 at 12:42 PM
Subject: Re: Mismatches or not?
To: e.bakhmet@incras.ru
Cc: Ann.Loraine@uncc.edu
Hello Evgeniy,
My name is Mason Meyer, Support Specialist for IGB. Thanks for contacting our team for assistance. I understand that you are seeing some blue gaps in the reads and are wondering if they are mismatches. I will spend some time looking into this so I can give you an accurate answer, but in the meantime, can you send a screenshot of what you are seeing so I can make sure we are seeing the same thing?
Thanks again,
Mason Meyer
IGB Support Specialist
From: Mason Meyer <mmeyer20@uncc.edu>
Date: Mon, Apr 23, 2018 at 12:42 PM
Subject: Re: Mismatches or not?
To: e.bakhmet@incras.ru
Cc: Ann.Loraine@uncc.edu
Hello Evgeniy,
My name is Mason Meyer, Support Specialist for IGB. Thanks for contacting our team for assistance. I understand that you are seeing some blue gaps in the reads and are wondering if they are mismatches. I will spend some time looking into this so I can give you an accurate answer, but in the meantime, can you send a screenshot of what you are seeing so I can make sure we are seeing the same thing?
Thanks again,
Mason Meyer
IGB Support Specialist