Details
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Type: Bug
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Status: Closed (View Workflow)
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Resolution: Done
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Labels:
Description
Freezes for "Open File ... ", "Open Genome from File ..." and more
Reporter: Jakob Zeitler
E-mail: mail@jakob-zeitler.de
Attachments
Activity
Hello Dr. Zeitler,
Thank you for reporting the problem with IGB freezing when file system access functions are used.
I am forwarding your contact information to Mason Meyer, IGB user support specialist. (Mason - in the Jira system this is issue #307 in the "user support" project.)
Mason will likely be in touch soon to ask some details about what happened.
Thank you again and best wishes,
Ann Loraine
Ann Loraine
added a comment - Hello Dr. Zeitler,
Thank you for reporting the problem with IGB freezing when file system access functions are used.
I am forwarding your contact information to Mason Meyer, IGB user support specialist. (Mason - in the Jira system this is issue #307 in the "user support" project.)
Mason will likely be in touch soon to ask some details about what happened.
Thank you again and best wishes,
Ann Loraine
Note: He was probably having trouble with the installation on Mojave bug others noticed, in addition to something else.
I am closing this for now.