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  1. User Support
  2. HELP-339

The IGB not responding on my macbook

          Details

          • Story Points:
            0.5
          • Sprint:
            Spring 8 : 24 Apr to 8 May

            Description

            Dear recipient,

            I have recently been having a problem opening the IGB on my Macbook Pro. I just download the software, install it and then it stops at confirmation window.
            Can you please help me with the problem?

            Thanks

            Reporter: Amir Mahboubi
            E-mail: amir.mahboubi@umu.se

              Attachments

                Issue Links

                relates to

                Bug - A problem which impairs or prevents the functions of the product. IGBF-2370 Investigate IGB certificate dialog box option selection problems

                • Major - Major loss of function.
                • Closed

                  Activity

                  Ascending order - Click to sort in descending order
                  support Support (Inactive) created issue -
                  ann.loraine Ann Loraine made changes -
                  Field Original Value New Value
                  Link This issue relates to IGBF-2370 [ IGBF-2370 ]
                  ann.loraine Ann Loraine made changes -
                  Story Points 0.5
                  Priority Blocker [ 1 ]
                  Sprint Spring 8 : 24 Apr to 8 May [ 93 ]
                  Attachment HELP-339-CertificateIssue.pdf [ 14722 ]
                  ann.loraine Ann Loraine made changes -
                  Attachment Screenshot 2020-05-07 at 13.55.35.png [ 14723 ]
                  ann.loraine Ann Loraine made changes -
                  Status To-Do [ 10305 ] In Progress [ 3 ]
                  ann.loraine Ann Loraine made changes -
                  Status In Progress [ 3 ] Needs 1st Level Review [ 10005 ]
                  ann.loraine Ann Loraine made changes -
                  Status Needs 1st Level Review [ 10005 ] First Level Review in Progress [ 10301 ]
                  ann.loraine Ann Loraine made changes -
                  Status First Level Review in Progress [ 10301 ] Ready for Pull Request [ 10304 ]
                  ann.loraine Ann Loraine made changes -
                  Status Ready for Pull Request [ 10304 ] Pull Request Submitted [ 10101 ]
                  ann.loraine Ann Loraine made changes -
                  Status Pull Request Submitted [ 10101 ] Reviewing Pull Request [ 10303 ]
                  ann.loraine Ann Loraine made changes -
                  Status Reviewing Pull Request [ 10303 ] Merged Needs Testing [ 10002 ]
                  ann.loraine Ann Loraine made changes -
                  Status Merged Needs Testing [ 10002 ] Post-merge Testing In Progress [ 10003 ]
                  ann.loraine Ann Loraine made changes -
                  Resolution Done [ 10000 ]
                  Status Post-merge Testing In Progress [ 10003 ] Closed [ 6 ]

                    People

                    • Assignee:
                      ann.loraine Ann Loraine
                      Reporter:
                      support Support (Inactive)
                    • Votes:
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                      Watchers:
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                      Dates

                      • Created:
                        Updated:
                        Resolved: