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  1. User Support
  2. HELP-366

Cannot install IGB: cannot be scanned

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            This form will not let me attach any .jpg nor .png screenshots, nor a .pdf.

            When trying to download/install IGB, the error states that "Apple cannot check it for malicious software. The software must be updated. Contact the developer."

            I also sent an email to: aloraine@uncc.edu

            Does this mean IGB is no longer available for use?

            Thank you for any information.
            -VBK

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                Bug - A problem which impairs or prevents the functions of the product. IGBF-2568 Investigate: Mac user cannot install IGB: cannot be scanned (CLONE)

                • Blocker - Blocks development and/or testing work, production could not run.
                • Closed

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                    • Assignee:
                      ann.loraine Ann Loraine
                      Reporter:
                      support Support (Inactive)
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                      • Created:
                        Updated: