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  1. User Support
  2. HELP-366

Cannot install IGB: cannot be scanned

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            Description

            This form will not let me attach any .jpg nor .png screenshots, nor a .pdf.

            When trying to download/install IGB, the error states that "Apple cannot check it for malicious software. The software must be updated. Contact the developer."

            I also sent an email to: aloraine@uncc.edu

            Does this mean IGB is no longer available for use?

            Thank you for any information.
            -VBK

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                is cloned by

                Bug - A problem which impairs or prevents the functions of the product. IGBF-2568 Investigate: Mac user cannot install IGB: cannot be scanned (CLONE)

                • Blocker - Blocks development and/or testing work, production could not run.
                • Closed

                  Activity

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                  support Support (Inactive) created issue -
                  ann.loraine Ann Loraine made changes -
                  Field Original Value New Value
                  Epic Link IGBF-1531 [ 17617 ]
                  ann.loraine Ann Loraine made changes -
                  Story Points 2
                  Priority Blocker [ 1 ]
                  Sprint Fall 3: Oct 12 - Oct 23 [ 106 ]
                  ann.loraine Ann Loraine made changes -
                  Epic Link IGBF-1531 [ 17617 ] IGBF-1765 [ 17855 ]
                  ann.loraine Ann Loraine made changes -
                  Attachment Screen Shot 2020-10-21 at 9.26.53 AM.png [ 14909 ]
                  ann.loraine Ann Loraine made changes -
                  Rank Ranked higher
                  ann.loraine Ann Loraine made changes -
                  Link This issue is cloned by HELP-367 [ HELP-367 ]

                    People

                    • Assignee:
                      ann.loraine Ann Loraine
                      Reporter:
                      support Support (Inactive)
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                      Dates

                      • Created:
                        Updated: