From: <Loraine>, Ann <Ann.Loraine@uncc.edu>
Date: Friday, January 16, 2015 at 7:54 PM
To: "(Yanhui Wang)" <wangyanhui@genomics.cn>, Loraine Lab <nfreese@uncc.edu>, "Meyer, Mason" <mmeyer20@uncc.edu>
Subject: Re: my IGB fail to output the svg format

Hello,

It is nice to hear from you.

This sounds like it may be due to a problem that was fixed in a relatively recent release. So first thing to try would be to update to the latest version of IGB - bioviz.org.

Nowlan and Mason, would you follow up? Maybe send a link to the User’s Guide on working with SVG files?

Please keep me posted on how it goes.

Best wishes,

Ann

From: Freese, Nowlan <nfreese@uncc.edu>
Date: Tue 1/20/2015 9:06 AM
To: "(Yanhui Wang)" <wangyanhui@genomics.cn>,"Loraine, Ann" <Ann.Loraine@uncc.edu>, "Meyer, Mason" <mmeyer20@uncc.edu>
Subject: Re: my IGB fail to output the svg format

Dear Yanhui Wang,

Please let us know if you're still having issues with SVG files after updating to the latest version of IGB. If you are still having issues, please let us know what you are working on (Linux, Mac, Windows), and if possible provide the non-functioning SVG file from IGB so that we can deduce the problem. Here is the user's guide link to working with SVG files: https://wiki.transvar.org/display/igbman/Editing+IGB-generated+SVG+files

Nowlan

From:"(Yanhui Wang)" <wangyanhui@genomics.cn>
Date: Wed 1/21/2015 2:50 AM
To: Freese, Nowlan <nfreese@uncc.edu> ,"Loraine, Ann" <Ann.Loraine@uncc.edu>, "Meyer, Mason" <mmeyer20@uncc.edu>
Subject: Re: my IGB fail to output the svg format

Hi, thank you for your reply, I'm sorry too busy recently.

I run IGB on Windows 7, I have used IGB 8.2 & 8.1 before sent mail to you. And read the page about working with SVG files: https://wiki.transvar.org/display/igbman/Editing+IGB-generated+SVG+files carefully. But neither AI nor

Inkscape can open the svg files, it warned : the svg file is invalid. The attachment is a test svg file come from my IGB 8.2 on windows. Fortunately, I have found a software called SVGDeveloper can open and edit this file two days ago,

and as user's guide said, the graphics extend outside image area.

Best wishes,

Wang

From: Freese, Nowlan
Sent: Wednesday, January 21, 2015 11:10 AM
To: (Yanhui Wang)
Cc: Meyer, Mason; Loraine, Ann
Subject: Re: my IGB fail to output the svg format

Dear Yanhui Wang,

I'm glad to hear you were able to find a program to edit your svg file. I was able to use your helpme.svg file to isolate a potential issue. If you have time, could you please see if the edited version of your helpme.svg file I have attached will now open in Adobe Illustrator or Inkscape on your system? Thank you.

Nowlan

From: "(Yanhui Wang)" <wangyanhui@genomics.cn>
Date: Wednesday, January 21, 2015 at 9:46 PM
To: Loraine Lab <nfreese@uncc.edu>
Cc: Loraine Lab <nfreese@uncc.edu>, "Meyer, Mason" <mmeyer20@uncc.edu>
Subject: my IGB fail to output the svg format

Dear Nowlan,
My AI can open and edit the file in the attachment . So what the problem is or where that problem occurred ?

Wang

From: <Freese>, Nowlan <nfreese@uncc.edu>
Date: Thursday, January 22, 2015 at 9:02 AM
To: "(Yanhui Wang)" <wangyanhui@genomics.cn>
Cc: "Meyer, Mason" <mmeyer20@uncc.edu>, "Loraine, Ann" <Ann.Loraine@uncc.edu>
Subject: Re: my IGB fail to output the svg format

Dear Wang,

I'm glad to hear you were able to open the attachment! The only change I made was to remove a descriptor within the svg file itself using a text editor. The descriptor I removed had to do with the date on line 16, which in the original helpme.svg file had several non-standard characters. If you don't mind me asking, is the computer you're running IGB on in English or in another language (and if so, what language)? Thank you for your help in this matter!

Nowlan

From: "Loraine, Ann" <Ann.Loraine@uncc.edu>
Date: Thu 1/22/2015 9:08 AM
To: "(Yanhui Wang)" <wangyanhui@genomics.cn>
Cc:<Freese>, Nowlan <nfreese@uncc.edu>, "Meyer, Mason" <mmeyer20@uncc.edu>,
Subject: Re: my IGB fail to output the svg format

We should probably re-examine the internationalization code we added to IGB that enables the program to display Chinese and other characters that are not ASCII text. (IGB uses Unicode to represent letters and numerals, which enables computer programs to use a richer character set than ordinary ASCII, which is very limited.)

However, the SVG-generation code may not be handling these characters correctly.

Thank you Dr. Wang for reporting this problem - we have many users in Asia and so this problem may be hindering many people’s work.

From: "(Yanhui Wang)" <wangyanhui@genomics.cn>
Date: Thursday, January 22, 2015 at 10:36 PM
To: "Loraine, Ann" <Ann.Loraine@uncc.edu>
Subject: : my IGB fail to output the svg format

I'm glad to hear you find the problem so quickly, my computer is in Chinese. I’ll pay attention to modified version of IGB.

Best wishes!