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  1. IGB
  2. IGBF-2007

Investigate inability to open files on Apple Mojave OS


    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Blocker
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:


      IGB user reports:

      "I am a big fan of the Integrated Genome Browser. In my opinion, IGB is the fastest and most intuitive genome browser available.

      Unfortunately, recently, I was unable to use IGB on my MacBook Pro (installed with Majove 10.14.5 and Java 1.8.0_221-b11). I was able to start up the software and select my favorite genome (S. cerevisiae). I could see the gene tracks and was able to select different chromosomes. But when I tried to open files from my computer, the 'rainbow' spinning wheel appeared and the window for file selection never opened. I had to 'force quit' IGB in order to make the spinning wheel go away. I was able to run IGB on an older MacBook with an earlier version of the MacOS. Therefore, I suspect the problem may be related to Majove.

      I hope you could kindly look into the problem, as I suspect other Mac users may have similar experience."

      When we have some better idea about the problem, we can contact the reporter of this bug with updates. Ask [~aloraine] or Nowlan Freese for contact info.


      • IGB is using a native file chooser. Apple may have changed how Java
        programs must interact with this. I would look at that first.
      • We may need to do a minor release with fix. To reduce time required for testing, we might want to branch from the release branch and then cherry-pick changes it to the master branch as required.


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              • Assignee:
                noor91zahara Noor Zahara (Inactive)
                ann.loraine Ann Loraine
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