Details
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Type: Bug
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Status: Closed (View Workflow)
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Priority: Blocker
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Labels:
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Story Points:2
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Epic Link:
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Sprint:Fall 2019 Sprint 2
Description
IGB user reports:
"I am a big fan of the Integrated Genome Browser. In my opinion, IGB is the fastest and most intuitive genome browser available.
Unfortunately, recently, I was unable to use IGB on my MacBook Pro (installed with Majove 10.14.5 and Java 1.8.0_221-b11). I was able to start up the software and select my favorite genome (S. cerevisiae). I could see the gene tracks and was able to select different chromosomes. But when I tried to open files from my computer, the 'rainbow' spinning wheel appeared and the window for file selection never opened. I had to 'force quit' IGB in order to make the spinning wheel go away. I was able to run IGB on an older MacBook with an earlier version of the MacOS. Therefore, I suspect the problem may be related to Majove.
I hope you could kindly look into the problem, as I suspect other Mac users may have similar experience."
When we have some better idea about the problem, we can contact the reporter of this bug with updates. Ask [~aloraine] or Nowlan Freese for contact info.
Suggestions:
- IGB is using a native file chooser. Apple may have changed how Java
programs must interact with this. I would look at that first.
- We may need to do a minor release with fix. To reduce time required for testing, we might want to branch from the release branch and then cherry-pick changes it to the master branch as required.
Attachments
Issue Links
- relates to
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IGBF-2092 Fix file chooser freezing on macOS high sierra
- Closed