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  1. IGB
  2. IGBF-2198

Investigate: 9.1.0 can no longer open file on disk "Z"

        Details

        • Type: Task
        • Status: Closed (View Workflow)
        • Priority: Major
        • Resolution: Done
        • Affects Version/s: None
        • Fix Version/s: None
        • Labels:
          None
        • Story Points:
          0.25
        • Epic Link:
        • Sprint:
          Fall 9 : 9 Dec to 20 Dec, Spring 1 : 25 Dec to 17 Jan

          Description

          A user has recently updated to the new IGB version 9.1.0 and reported this issue:

          "error message:
          IGB is unable to load the data in your file. Error message: Provider "Z" not found.

          It used to work and to be able to open files on disc space "Z", I have just updated the new IGB version, and I get this error message"

            Attachments

              Issue Links

              relates to

              Bug - A problem which impairs or prevents the functions of the product. HELP-324 file opening

              • Blocker - Blocks development and/or testing work, production could not run.
              • Closed

                Activity

                  People

                  • Assignee:
                    Unassigned
                    Reporter:
                    ann.loraine Ann Loraine
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                    Dates

                    • Created:
                      Updated:
                      Resolved: