Uploaded image for project: 'IGB'
  1. IGB
  2. IGBF-2568

Investigate: Mac user cannot install IGB: cannot be scanned (CLONE)

        Details

        • Story Points:
          2
        • Epic Link:
        • Sprint:
          Fall 3: Oct 12 - Oct 23, Fall 4 Oct 26 - Nov 6, Fall 5 Nov 9 - Nov 20, Fall 6 Nov 30 - Dec 11

          Description

          This form will not let me attach any .jpg nor .png screenshots, nor a .pdf.

          When trying to download/install IGB, the error states that "Apple cannot check it for malicious software. The software must be updated. Contact the developer."

          I also sent an email to: aloraine@uncc.edu

          Does this mean IGB is no longer available for use?

          Thank you for any information.
          -VBK

            Attachments

            1. ClickInstall- Details.png
              ClickInstall- Details.png
              580 kB
            2. Error.png
              Error.png
              264 kB
            3. MACOS-Version.png
              MACOS-Version.png
              243 kB
            4. MacVersion.png
              MacVersion.png
              265 kB
            5. Open - IGB.png
              Open - IGB.png
              289 kB
            6. Screen Shot 2020-10-21 at 9.26.53 AM.png
              Screen Shot 2020-10-21 at 9.26.53 AM.png
              671 kB
            7. Screen Shot 2020-10-21 at 9.46.14 AM.png
              Screen Shot 2020-10-21 at 9.46.14 AM.png
              210 kB
            8. Screenshot 2020-10-22 at 11.04.42.png
              Screenshot 2020-10-22 at 11.04.42.png
              314 kB
            9. Security-Privacy Window warning.png
              Security-Privacy Window warning.png
              336 kB

              Issue Links

              clones

              Bug - A problem which impairs or prevents the functions of the product. HELP-366 Cannot install IGB: cannot be scanned

              • Blocker - Blocks development and/or testing work, production could not run.
              • To-Do
              relates to

              Task - A task that needs to be done. IGBF-2569 Create a new docker image with latest version of install4J

              • Major - Major loss of function.
              • Closed

                Activity

                  People

                  • Assignee:
                    Unassigned
                    Reporter:
                    support Support (Inactive)
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                    Dates

                    • Created:
                      Updated:
                      Resolved: