Details
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Type:
Bug
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Status: Closed (View Workflow)
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Priority:
Major
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: 9.1.10 Major Release
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Labels:None
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Story Points:3
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Epic Link:
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Sprint:Spring 7 2022 Mar 28 - Apr 8, Spring 8 2022 Apr 11 - Apr 22
Description
Please attached report.
User sent this email:
My MacBook Pro is macOS Monterey 12.3.1. It is a M1 pro with a Memory of 16GB.
I installed the most current version of IGB 9.1.10. When I open the RNA seq data, in a few minutes the IGB crashes, shown in a attached file.
It happens again and again. Now, even I open the IGB without reading and loading any data, it also crashes in several minutes.
I also installed the SAME IGB in other MacPro macOS Big Sur 11.6, with a processor 2.7 GHz dual core intern core I5 and a memory of 8GB 1867MHz DDR3. The IGB version display 9.1.8. Why it displays different version even I install the same IGB file? However, the IGB does not crash in this computer.
For this task, determine why the above behavior happened.
Report from user is attached (see PDF).
