Details
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Type: Bug
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Status: Closed (View Workflow)
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Priority: Blocker
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: 9.1.10 Major Release
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Labels:None
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Story Points:1
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Epic Link:
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Sprint:Summer 1 2022 May 23
Description
Report from user:
Dear Ann,
I recently upgraded my MacOS from El Capitan (10.11) to Monterey (12) and IGB stopped working. I have been using IGB for many years before that without major issues.
Attached is a text file with the system info, and the error log.
In most cases, IGB already crashes before opening (‘quit unexpectedly”), sometimes it opens ok at first, but then crashes as soon as I try to load data files.
Any help would be appreciated.
(I submitted the same crash report using the feedback form, but am not sure whether it got through as I don’t have a JIRA account.)
Thanks.
Paul Labhart
Attachments
Issue Links
Activity
Ann Loraine
created issue -
Ann Loraine
made changes -
Field | Original Value | New Value |
---|---|---|
Epic Link | IGBF-1765 [ 17855 ] |
Ann Loraine
made changes -
Ann Loraine
made changes -
Ann Loraine
made changes -
Attachment | hs_err_pid5885.log [ 17235 ] |
Ann Loraine
made changes -
Attachment | IGB crash info.txt [ 17236 ] |
Ann Loraine
made changes -
Rank | Ranked higher |
Ann Loraine
made changes -
Security | Hidden [ 10001 ] |
Ann Loraine
made changes -
Status | To-Do [ 10305 ] | In Progress [ 3 ] |
Ann Loraine
made changes -
Status | In Progress [ 3 ] | Needs 1st Level Review [ 10005 ] |
Nowlan Freese
made changes -
Status | Needs 1st Level Review [ 10005 ] | First Level Review in Progress [ 10301 ] |
Nowlan Freese
made changes -
Status | First Level Review in Progress [ 10301 ] | Ready for Pull Request [ 10304 ] |
Nowlan Freese
made changes -
Status | Ready for Pull Request [ 10304 ] | Pull Request Submitted [ 10101 ] |
Nowlan Freese
made changes -
Status | Pull Request Submitted [ 10101 ] | Reviewing Pull Request [ 10303 ] |
Nowlan Freese
made changes -
Status | Reviewing Pull Request [ 10303 ] | Merged Needs Testing [ 10002 ] |
Nowlan Freese
made changes -
Status | Merged Needs Testing [ 10002 ] | Post-merge Testing In Progress [ 10003 ] |
Nowlan Freese
made changes -
Resolution | Done [ 10000 ] | |
Status | Post-merge Testing In Progress [ 10003 ] | Closed [ 6 ] |
Nowlan Freese
made changes -
Fix Version/s | 9.1.10 Major Release [ 10700 ] |
Nowlan Freese
made changes -
Fix Version/s | 9.1.10 Major Release [ 10700 ] |
Nowlan Freese
made changes -
Fix Version/s | 9.1.10 Major Release [ 10700 ] |
Nowlan Freese
made changes -
Issue Type | Task [ 3 ] | Bug [ 1 ] |
Loraine reply:
and later: